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SegOps AI

segops.ai

From $29/mo Free plan WebmacOSiOSAndroidAPISelf-hosted
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Spec score 8.7 #3 of 21 in Customer Segmentation Software

What it is

SegOps AI is a customer segmentation platform for building and activating audience groups. Its methods include behavioral and attribute-based rules, predictive segments, RFM measures, recency, frequency, monetary value and product-based criteria. Segments refresh in real time, and the platform supports anonymous profiles. Listed capacity is 100,000 tracked profiles and 5,000,000 events per month. Segments can be activated through webhooks, Klaviyo, Braze or TalonOne, or exported as CSV and Parquet files. The service is available on Android, iOS and the web. Its Free plan lists 50,000 monthly tracked users, 100 Platform credits and 50 AI credits per month, five active segments, eight seats and one source. Starter lists 100,000 monthly tracked users, 5,000 Platform credits and 800 AI credits monthly, ten segments, 20 seats and three sources. Growth lists 500,000 monthly tracked users, 25,000 Platform credits and 2,500 AI credits monthly, 50 segments, 50 seats and unlimited sources. Custom contracts list 500,000+ monthly tracked users and unlimited segments and seats. No plan price is listed.

Spec sheet

What it does
SegOps AI is a real-time customer-intelligence platform for ecommerce and retail that combines customer segmentation, product-catalog intelligence and AI-visibility tracking.Read 15 Oct 2026 · segops.ai
Activation integrations
First-party activation options listed are Shopify, Klaviyo, Braze, TalonOne, CSV, Parquet and signed webhooks.Read 15 Oct 2026 · segops.ai
AI connectors
An MCP server connects SegOps to Claude Desktop, Claude.ai and ChatGPT for segment, product, visibility and landing-page operations.Read 15 Oct 2026 · segops.ai
AI Segment Builder
Users can describe an audience in plain English and receive generated conditions, DSL and live matched-user results.Read 15 Oct 2026 · segops.ai
API authentication
The API accepts JWT bearer tokens for user-facing calls and ApiKey authentication for server-to-server operations.Read 15 Oct 2026 · segops.ai
API limits
Documented rate limits are 60 calls per minute on Free, 300 on Starter, 1,000 on Business and custom limits for Enterprise.Read 15 Oct 2026 · segops.ai
Customer intelligence
The customer module ingests behavioral events, builds behavioral and predictive segments, and activates audiences through connectors, webhooks and exports.Read 15 Oct 2026 · segops.ai
Data retention
Event-history retention is documented as 90 days for Free, one year for Starter, two years for Growth, three years for Business and custom for Enterprise.Read 15 Oct 2026 · segops.ai
Discovery intelligence
The discovery module tracks how ChatGPT, Claude, Gemini, xAI and Llama describe brands and products, including competitor mentions and sentiment.Read 15 Oct 2026 · segops.ai
Documentation depth
The documentation includes quickstart, architecture, data retention, API reference, integrations, SDK guides, billing, identity resolution and module-specific tutorials.Read 15 Oct 2026 · segops.ai
External SDK license
The published Python ingestion SDK is MIT licensed and has no required runtime dependencies beyond the Python standard library.Read 15 Oct 2026 · pypi.org
External SDK release
PyPI lists version 0.2.2 released on July 18, 2026, with one maintainer identified as sheltonwilson.Read 15 Oct 2026 · pypi.org
External SDK requirement
The Python SDK requires Python 3.9 or newer and is classified by PyPI as beta software.Read 15 Oct 2026 · pypi.org
External SDK security
The Python SDK supports public-key handshakes, short-lived session tokens, signed user IDs and backend-only HMAC signing.Read 15 Oct 2026 · pypi.org
Identity graph
SegOps joins users, products and AI sessions in one tenant-scoped identity graph without requiring warehouse export.Read 15 Oct 2026 · segops.ai
Independent build report
A LinkedIn post by Shelton Wilson describes SegOps AI as an AI-native, near-real-time data-segmentation system built over a few weekends.Read 15 Oct 2026 · linkedin.com
Independent news
A LinkedIn post by Wilfried Tidas reports that SegOps improved from being absent in AI-model results to ranking first in four of five checks, with an average position of one.Read 15 Oct 2026 · linkedin.com
Limit: free-tier capacity
The Free plan is capped at 50,000 monthly tracked users, five active segments, eight seats, one source and one destination.Read 15 Oct 2026 · segops.ai
Limit: provider availability
The discovery page says Perplexity, DeepSeek and Mistral support are built but coming soon, while current querying covers five providers.Read 15 Oct 2026 · segops.ai
Predictive segmentation
Predictive operators include lifetime value, churn propensity and purchase propensity conditions that can be combined with behavioral rules.Read 15 Oct 2026 · segops.ai
Privacy deletion
The retention documentation says GDPR or CCPA erasure requests remove subject or workspace data from every store immediately.Read 15 Oct 2026 · segops.ai
Product intelligence
The product module imports catalogs, supports CSV, Parquet and JSON feeds, maps fields with AI assistance, and scores product AI visibility.Read 15 Oct 2026 · segops.ai
Public API
The REST API supports event ingestion, segment membership queries, segment and connector management, user exploration and JSON responses.Read 15 Oct 2026 · segops.ai
Real-time processing
The feature matrix states that event tracking feeds a sub-50ms streaming pipeline and that reach simulations update live.Read 15 Oct 2026 · segops.ai
RFM segmentation
The rule builder supports recency, frequency and monetary segmentation for continuously refreshed audiences.Read 15 Oct 2026 · segops.ai
SDK behavior
SDKs share track, identify, flush and shutdown methods, batch 20 events by default, flush every five seconds and retry up to three times on 5xx errors.Read 15 Oct 2026 · segops.ai
SDK coverage
Official SDKs are listed for TypeScript/JavaScript, Go, Swift and Kotlin, with minimum runtimes including Node 18, Go 1.22, iOS 16 and Android API 26.Read 15 Oct 2026 · segops.ai
Security tenancy
The maker states that tenant IDs isolate workspaces at the application, analytics-warehouse and event-stream layers.Read 15 Oct 2026 · segops.ai
Self-hosting
The API documentation says self-hosted deployments can substitute their own domain for api.segops.ai.Read 15 Oct 2026 · segops.ai
Vibe Pages
Vibe Pages generate citation-oriented campaign pages with visual blocks, hosted delivery or static ZIP export.Read 15 Oct 2026 · segops.ai

Plans and prices

Custom Priced on request Custom contract and pooled consumption 500,000+ monthly tracked users · Custom Platform and AI credit pools · Unlimited segments and seats · SSO/SAML · Audit logs · Custom DPA · 99.9%+ SLA · Dedicated CSM Read 15 Oct 2026 · segops.ai
Starter Annual Priced on request Billed annually with a 20% discount 100,000 monthly tracked users · 10 active segments · 20 seats Read 20 Sep 2026 · segops.ai
Growth Annual Priced on request Billed annually with a 20% discount 500,000 monthly tracked users · 50 active segments · 50 seats Read 20 Sep 2026 · segops.ai
Free Free $0/ month 50,000 monthly tracked users · 100 Platform credits · 50 AI credits · 5 active segments · 8 seats · 1 source · 1 destination · Community support Read 15 Oct 2026 · segops.ai
Starter $29 a month $29/ month; annual billing available with 20% discount 100,000 monthly tracked users · 5,000 Platform credits · 800 AI credits · 10 active segments · 20 seats · 3 sources · 3 destinations · Basic AI Copilot · Email support Read 15 Oct 2026 · segops.ai
Growth $299 a month $299/ month; annual billing available with 20% discount 500,000 monthly tracked users · 25,000 Platform credits · 2,500 AI credits · 50 active segments · 50 seats · Unlimited sources and destinations · Full AI Copilot · 99.5% SLA · Priority email support Read 15 Oct 2026 · segops.ai

Every SegOps AI plan and price →

Strong points and limits

Strong points

  • Supports predictive and anonymous-profile segmentation
  • Segments refresh in real time
  • Activates through webhooks, Klaviyo, Braze, and TalonOne
  • Exports CSV and Parquet files

Limits

  • No plan prices are listed
  • Free plan limits active segments to five
  • Free plan includes one source
  • Custom plan requires a contract

Who it suits

SegOps AI suits teams that need real-time audience segmentation and activation through listed integrations or file exports. Teams can compare plan limits by tracked users, credits, segments, seats and sources.

Verdict

SegOps AI combines several segmentation methods with real-time refresh and multiple activation options. The listed tiers distinguish capacity and allowances, but do not provide prices.

Where Specifiction places it

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