Sentimento
sentimentoai.com
What it is
Sentimento turns customer feedback into sentiment categories, recurring themes, trend dashboards, and executive summaries. It classifies reviews as positive, negative, mixed, or neutral and extracts themes such as quality, service, price, and delivery. Users can enter feedback directly or upload CSV and Excel files. Interactive charts show sentiment trends, while evidence views pinpoint the exact text spans supporting each classification. The service is available on the web and through an API, and the site says review data is processed securely and never shared. Starter costs $19/mo for five projects, 20 analyses per project, 500 reviews per analysis, core sentiment and theme analysis, and email support. Growth is $49/mo with 20 projects, 75 analyses per project, 2,500 reviews per analysis, priority support, faster queue priority, and advanced visualizations. Scale is $129/mo with 75 projects, 250 analyses per project, 10,000 reviews per analysis, priority support, onboarding, and high-volume operations. There is no free plan. A 14-day trial requires no card and allows three projects, three analyses per project, and 100 reviews per analysis.
Spec sheet
- Purpose
- Sentimento turns customer feedback into sentiment trends, key themes, and executive-ready summaries.Read 4 Oct 2026 · sentimentoai.com
- Intended users
- The pricing page describes Starter for small teams validating product-market fit, Growth for active teams running recurring monthly analysis, and Scale for high-volume teams and agencies.Read 4 Oct 2026 · sentimentoai.com
- Support
- Starter includes email support; Growth and Scale include priority support, and Scale also includes onboarding.Read 4 Oct 2026 · sentimentoai.com
- Beta offer
- Approved beta users receive 50% off Growth for the first 3 months, with seats approved in batches.Read 4 Oct 2026 · sentimentoai.com
- Company name
- The site footer identifies the company as Sentimento, Inc.Read 4 Oct 2026 · sentimentoai.com
- Dashboards
- Sentimento presents sentiment trends in interactive charts and dashboards.Read 4 Oct 2026 · sentimentoai.com
- Data privacy
- The site says review data is processed securely and never shared.Read 4 Oct 2026 · sentimentoai.com
- Evidence
- The product can pinpoint exact text spans that support each classification.Read 4 Oct 2026 · sentimentoai.com
- Inputs
- Users can upload CSV or Excel files or provide feedback through direct input.Read 4 Oct 2026 · sentimentoai.com
- Sentiment categories
- It classifies review sentiment as positive, negative, mixed, or neutral.Read 4 Oct 2026 · sentimentoai.com
- Theme analysis
- It extracts recurring themes such as quality, service, price, and delivery.Read 4 Oct 2026 · sentimentoai.com
- Trial limits
- The 14-day trial requires no card and is limited to 3 projects, 3 analyses per project, and 100 reviews per analysis.Read 4 Oct 2026 · sentimentoai.com
Plans and prices
Strong points and limits
Strong points
- Classifies positive, negative, mixed, and neutral sentiment
- Extracts recurring themes from feedback
- Accepts CSV, Excel, and direct input
- Shows text evidence for each classification
- Interactive dashboards present sentiment trends
Limits
- No free plan
- Trial is limited to three projects
- Trial allows 100 reviews per analysis
- Scale costs $129/mo
Who it suits
Sentimento is structured for small teams validating product-market fit, recurring-analysis teams, and high-volume teams or agencies.
Verdict
Sentimento provides traceable sentiment and theme analysis from uploaded or directly entered feedback. Its tiered limits, paid access, and card-free but restricted trial define the evaluation path.
Where Specifiction places it
- AI Sentiment Analysis Software#10 of 207.7