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Skalin

skalin.io

From €58.25/mo WebAPI
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Spec score 7.3 #16 of 24 in Customer Success Software

Spec sheet

Product
Skalin is an AI-powered Customer Success Platform that brings customer data into a single 360° view, anticipates churn with health scores, and automates follow-up through playbooks.Read 3 Oct 2026 · skalin.io
Audience
Skalin describes itself as built for B2B SaaS mid-market Customer Success teams, including teams of 1 to 15 people.Read 3 Oct 2026 · skalin.io
Deployment
Skalin says most teams are up and running in under a month, with onboarding included and no dedicated administrator required.Read 3 Oct 2026 · skalin.io
Integrations
Listed integrations include HubSpot, Salesforce, Pipedrive, Zoho, Intercom, Gmail, Outlook 365, Slack, Zendesk, Stripe, Chargebee, Segment, Pendo, and Mixpanel.Read 3 Oct 2026 · skalin.io
Support
Each customer gets a dedicated customer success manager for onboarding and ongoing follow-up, plus responsive support.Read 3 Oct 2026 · skalin.io
Headquarters
Le Perreux-sur-Marne, FranceRead 28 Sep 2026 · skalin.io
AI assistant
The AI assistant answers questions using customer data and prepares meeting context.Read 3 Oct 2026 · skalin.io
API and automation
Skalin offers REST APIs, Zapier connectivity, and webhooks; its Scale plan includes full API access.Read 3 Oct 2026 · skalin.io
Data unification
It automatically unifies CRM, product usage, support tickets, emails, and billing data in a customer record.Read 3 Oct 2026 · skalin.io
Free access
The pricing FAQ says Skalin offers neither a free plan nor a free trial.Read 3 Oct 2026 · skalin.io
Health scoring
The Smart Health Score self-calibrates from customer data and analyzes usage, interaction, contract, and sentiment signals; users can weight criteria and add business metrics.Read 3 Oct 2026 · skalin.io
Playbooks
Playbooks can assign tasks, send emails, post Slack alerts, and create tasks automatically.Read 3 Oct 2026 · skalin.io
Seat limits
The Scale plan includes five CSM seats and unlimited read-only licenses; each additional license costs €50/month per user when billed annually.Read 3 Oct 2026 · skalin.io
Security and compliance
Skalin states that it is GDPR-compliant, hosts data in the European Union on ISO 27001-certified infrastructure, and encrypts data in transit and at rest with AES-256.Read 3 Oct 2026 · skalin.io

Plans and prices

Scale €699 a year Billed monthly (1-year commitment) 5 seats included · unlimited read-only licences · additional seats €50/month per user billed annually · account/contact volume described as generous but not specified Read 3 Oct 2026 · skalin.io

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