Genesys Cloud CX From $75/mo 9.3 Visit storm CONTACT
contentguru.com
Spec sheet
- Product
- storm CONTACT is a cloud-based omnichannel customer experience solution that brings communications into a single queue for resolution by human or AI agents.Read 10 Oct 2026 · contentguru.com
- Audience
- The maker presents storm CONTACT as a high-volume CX solution for enterprises.Read 10 Oct 2026 · contentguru.com
- Integrations
- Content Guru says storm INTEGRATE provides hundreds of off-the-shelf and custom API integrations for two-way information transfer between third-party systems and storm.Read 10 Oct 2026 · contentguru.com
- Security
- Content Guru lists FedRAMP Class D (High), PCI DSS Level 4.0, SOC 2 Type II, ISO 27001, and ISO 27701 among its accreditations.Read 10 Oct 2026 · contentguru.com
- Headquarters
- Content Guru lists Bracknell, UK, as its global headquarters.Read 10 Oct 2026 · contentguru.com
- Founded
- 2005Read 28 Sep 2026 · contentguru.com
- Accessibility
- Content Guru states that its solutions comply with WCAG 2.2.Read 10 Oct 2026 · contentguru.com
- Availability
- The product page states that storm CONTACT offers 99.999% availability on the storm platform.Read 10 Oct 2026 · contentguru.com
- Channels
- Content Guru describes its omnichannel CX as spanning phone, email, social media, web chat, and video.Read 10 Oct 2026 · contentguru.com
- Company founded
- Content Guru says it was founded in 2005.Read 10 Oct 2026 · contentguru.com
- Digital channel scope
- omnichannelRead 23 Sep 2026 · contentguru.com
- Inbound calling
- YesRead 23 Sep 2026 · contentguru.com
- Interface
- Content Guru describes its CX interface as browser-based and says it provides a single point of contact for its solutions.Read 10 Oct 2026 · contentguru.com
- IVR builder
- YesRead 23 Sep 2026 · contentguru.com
- Outbound dialer
- YesRead 23 Sep 2026 · contentguru.com
- Routing
- It matches omnichannel enquiries to human or machine agents using customizable logic and metrics such as personality and skill set.Read 10 Oct 2026 · contentguru.com
- Scale
- The product page says storm CONTACT can handle any number of contacts, including demand surges, and supports dynamic prioritization by waiting time and queue or entrant priority.Read 10 Oct 2026 · contentguru.com
- Support and pricing
- The storm CONTACT page invites prospective customers to submit details to receive a product flyer; it does not state a price or trial offer.Read 10 Oct 2026 · contentguru.com
- Workforce management
- YesRead 23 Sep 2026 · contentguru.com
Plans and prices
storm CONTACT Priced on request Enterprise cloud CX solution · pricing not stated on the product page Read 10 Oct 2026 · contentguru.com
Where Specifiction places it
- Call Center Software#71 of 1227.7
- Telemarketing#14 of 237.1
- Omnichannel Contact Center Software#28 of 367.2
- Call & Contact Center Software#23 of 297.2
- Contact Center Software#31 of 387.2
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