Fieldified From $49/mo · Free plan 9.1 Visit Technisoft Service Manager
technisoft.com
What it is
Technisoft Service Manager is a maintenance management system for service organizations that manage assets, equipment and field technicians. It connects with Sage 300, bringing service, equipment and job-cost information alongside accounting data. Job costing covers materials, labor, overhead, work in progress and profitability. Maintenance tools include preventative maintenance, equipment history, warranties, rentals, serial and lot tracking, and service agreements. Optional Advanced Scheduling adds calendar and timeline views, dispatch, maps, routing, alerts and email notifications. The optional Field Portal supports online and offline work on Apple, Android and Windows devices, with job details, time entry, parts, photos and signatures. A Customer Portal lets customers submit requests, follow jobs, approve quotes, review equipment and invoices, and pay invoices through a secure payment gateway. Pricing is on request, and products are sold through Sage 300 Solution Providers; demonstrations are arranged through them. Annual Software Assurance includes updates and support issue management and costs 18% of the software Suggested Retail Price. Service Manager versions must match Sage 300, and support has ended for versions 2023 and earlier.
Spec sheet
- Product
- Service Manager is a computerized maintenance management system integrated with Sage 300 for managing service and maintenance operations.Read 30 Sep 2026 · technisoft.com
- Security
- Field Portal requires authenticated login and lets administrators specify user access to features.Read 30 Sep 2026 · technisoft.com
- Headquarters
- Mermaid Beach, Queensland, AustraliaRead 28 Sep 2026 · technisoft.com
- Founded
- 1987Read 28 Sep 2026 · technisoft.com
- Compatibility limit
- Service Manager versions must match the Sage 300 version, and product support has been discontinued for versions 2023 and earlier.Read 30 Sep 2026 · technisoft.com
- Customer portal
- The Customer Portal lets customers submit requests, track jobs, approve quotes, review equipment and invoices, and pay invoices through a secure payment gateway.Read 30 Sep 2026 · technisoft.com
- Designed for
- The software is designed for asset-based service organizations managing plant, infrastructure, equipment, and field technicians.Read 30 Sep 2026 · technisoft.com
- Field access
- The Field Portal add-on supports online and offline field work on Apple, Android, and Windows devices, with job details, time entry, parts, photos, and signatures.Read 30 Sep 2026 · technisoft.com
- Integration
- Service Manager is fully integrated with Sage 300 and provides service, job costing, and equipment data alongside the accounting platform.Read 30 Sep 2026 · technisoft.com
- Job costing
- It tracks job costs and profitability, including materials, labor, overhead, and work in progress.Read 30 Sep 2026 · technisoft.com
- Maintenance and equipment
- Features include preventative maintenance, equipment history, warranty, rental, serial and lot tracking, and service agreements.Read 30 Sep 2026 · technisoft.com
- Purchase and demo
- Technisoft says its products are not sold directly to the public and that product demonstrations must be arranged through an authorized Sage 300 Solution Provider.Read 30 Sep 2026 · technisoft.com
- Scheduling
- The Advanced Scheduling add-on supports calendar and timeline views, technician dispatch, maps, routing, alerts, and email notifications.Read 30 Sep 2026 · technisoft.com
- Support and updates
- Annual Software Assurance includes updates and support issue management, and is priced at 18% of the Technisoft software Suggested Retail Price.Read 30 Sep 2026 · technisoft.com
Plans and prices
Service Manager Priced on request Sold through a Sage 300 Solution Provider · First year Software Assurance is compulsory Read 30 Sep 2026 · technisoft.com
Strong points and limits
Strong points
- Tracks costs and profitability across labor, materials and overhead.
- Includes preventative maintenance and equipment history.
- Field Portal supports online and offline work.
- Customer Portal supports requests, approvals and invoice payments.
Limits
- Pricing is available only on request.
- First-year Software Assurance is compulsory.
- Versions must match the Sage 300 version.
- Support ended for versions 2023 and earlier.
Who it suits
It suits asset-based service organizations managing plant, infrastructure, equipment and field technicians. Organizations using Sage 300 can keep service, equipment and job-cost data alongside accounting information.
Verdict
Service Manager combines maintenance workflows, job costing and customer-facing tools around Sage 300. Buyers should confirm version compatibility and arrange pricing and a demonstration through a Sage 300 Solution Provider.
Where Specifiction places it
- Job Costing Software#28 of 326.9
