Tenant File
tenantfile.com
What it is
Tenant File is paid property management software for landlords, rental property owners, and property managers. It combines online rent collection, maintenance management, and property accounting. Accounting tools include rent posting, separate ledgers, deposit accounting, check writing, bank reconciliation, and reports. Tenant and vendor email, automatic late fees, reminders, a scheduler, and built-in backup are also included. Tenant File Cloud hosts the desktop program on a virtual server and is accessible from anywhere. Plans retain the same features while changing supported rental volume: Tenant File 100 costs $50 a month for 100 rentals, Tenant File 250 costs $100 a month for 101 to 250 rentals, and Tenant File 500 costs $200 a month for 251 to 500 rentals. DirectPAY accepts eCheck, credit card, and recurring payments, posting them automatically. New Cloud users receive a one month free trial and free data upload. Web access is supported, but small handheld screens are not suitable.
Spec sheet
- Free plan
- NoRead 21 Sep 2026 · tenantfile.com
- Paid from
- 50Read 21 Sep 2026 · tenantfile.com
- Integrations
- DirectPAY, offered with Aliaswire, supports tenant rent payments by eCheck, credit card, or recurring payment, with payments automatically posted in Tenant File.Read 8 Oct 2026 · tenantfile.com
- Mobile app coverage
- web onlyRead 21 Sep 2026 · tenantfile.com
- Support
- Virtual Server customers can use free web support through a ticket system, monitored on weekdays with replies by email.Read 8 Oct 2026 · tenantfile.com
- Accounting features
- The software includes rent posting, separate ledgers, deposit accounting, check writing, bank reconciliation, and reports.Read 8 Oct 2026 · tenantfile.com
- Additional features
- Features include tenant and vendor email, automatic late fees, reminders, a scheduler, and built-in backup.Read 8 Oct 2026 · tenantfile.com
- Capacity tiers
- The 100, 250, and 500 versions have the same features and differ by the number of rental units supported.Read 8 Oct 2026 · tenantfile.com
- Company experience
- The company says it has provided software for property managers for over 20 years.Read 8 Oct 2026 · tenantfile.com
- Desktop support status
- The company says support for the desktop Tenant File has ended and recommends moving to the Virtual Server.Read 8 Oct 2026 · tenantfile.com
- Hosting
- Tenant File Cloud hosts the desktop program on a virtual server and is accessible from anywhere.Read 8 Oct 2026 · tenantfile.com
- Included units
- 100Read 21 Sep 2026 · tenantfile.com
- Maintenance management
- YesRead 21 Sep 2026 · tenantfile.com
- Online rent collection
- YesRead 21 Sep 2026 · tenantfile.com
- Payment security
- The DirectPAY page describes its payment service as fully secure and PCI compliant.Read 8 Oct 2026 · tenantfile.com
- Product purpose
- Tenant File is property management software for landlords, rental property owners, and property managers.Read 8 Oct 2026 · tenantfile.com
- Property accounting
- YesRead 21 Sep 2026 · tenantfile.com
- Screen-size limitation
- The Virtual Server is not suited to small handheld devices such as iPhones or small tablets and requires a screen of at least 14 inches.Read 8 Oct 2026 · tenantfile.com
- Trial and onboarding
- New TenantFile Cloud users get a one month free trial and a free data upload.Read 8 Oct 2026 · tenantfile.com
Plans and prices
Strong points and limits
Strong points
- Online rent collection included
- Accounting covers reconciliation and ledgers
- Plans support up to 500 rentals
- One month free trial available
- Automatic DirectPAY posting
Limits
- No free plan
- Small phones and tablets are unsuitable
- Desktop Tenant File support has ended
- Higher rental counts cost more monthly
Who it suits
It suits landlords and property managers needing rent collection, maintenance, accounting, and rental-volume-based plans. The web service is intended for screens at least 14 inches.
Verdict
Tenant File combines core rental operations with plans sized by unit count and a hosted virtual-server option. Review screen requirements and choose the tier matching your rental portfolio.
Where Specifiction places it
- Property Management Software#131 of 2687.8
- Property Accounting Software#21 of 417.8
- Property Management Accounting Software#18 of 297.8