Chatwoot From $19/mo · Free plan 9.3 Visit Tender Support
tenderapp.com
Spec sheet
- Product
- Tender is a hosted customer support web application with a help desk, knowledge base, and forums.Read 11 Oct 2026 · tenderapp.com
- Free plan
- NoRead 20 Sep 2026 · tenderapp.com
- Trial
- The pricing page says the free trial lasts 14 days and does not require a credit card.Read 11 Oct 2026 · tenderapp.com
- API
- Tender documents a JSON REST API for managing discussions, accessible from an HTTP client with a valid login to a Tender site.Read 11 Oct 2026 · help.tenderapp.com
- Integrations
- Tender’s support documentation describes integrations with GitHub Issues, Lighthouse, and Slack.Read 11 Oct 2026 · help.tenderapp.com
- Security
- Tender’s API documentation says API connections must use TLS v1.2.Read 11 Oct 2026 · help.tenderapp.com
- Maker
- The site identifies ENTP as the maker and says Tender has been operating since 2009.Read 11 Oct 2026 · tenderapp.com
- API access
- YesRead 20 Sep 2026 · tenderapp.com
- Collect requests
- Tender collects support requests from email and the web into a dedicated support site where customers can start and track discussions.Read 11 Oct 2026 · tenderapp.com
- Customer portal
- YesRead 20 Sep 2026 · tenderapp.com
- Customization
- Tender sites can use a custom domain and be customized with CSS and JavaScript.Read 11 Oct 2026 · tenderapp.com
- Email support
- Tender can forward support email into discussions and send replies from the customer’s email address.Read 11 Oct 2026 · tenderapp.com
- Forums
- Tender sites can show public discussions in a forum-like area, or keep support discussions private.Read 11 Oct 2026 · tenderapp.com
- Help center
- YesRead 20 Sep 2026 · tenderapp.com
- Included agent seats
- 1Read 20 Sep 2026 · tenderapp.com
- Knowledge base
- Tender provides searchable knowledge base articles and suggests relevant articles as customers write support requests.Read 11 Oct 2026 · tenderapp.com
- Reporting
- Reports can show incoming discussions by week, month, or year, including response time, responder, and resolution time.Read 11 Oct 2026 · tenderapp.com
- Shared inbox
- YesRead 20 Sep 2026 · tenderapp.com
- Team workflow
- Teams can organize discussions into queues, assign them to staff, and receive notifications when issues are added to queues.Read 11 Oct 2026 · tenderapp.com
- Ticket automation
- YesRead 20 Sep 2026 · tenderapp.com
Plans and prices
Standard $49 a month billed monthly 1 agent Read 20 Sep 2026 · tenderapp.com
Pro $99 a month billed monthly 1 agent Read 20 Sep 2026 · tenderapp.com
Standard $49 a month per month One agent included · Additional agents $20/month · Email support · Knowledge base · Community forums · Canned replies · Single sign-on · Advanced reports Read 11 Oct 2026 · tenderapp.com
Pro $99 a month per month One agent included · Additional agents $20/month · Private site · Dedicated priority support · Restricted staff accounts · Automatic timeouts · Full CSS customization · Full JS UI access Read 11 Oct 2026 · tenderapp.com
Where Specifiction places it
- Help desk software#54 of 1017.9
- Bid Management Software#57 of 947.8
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