trACT
tractsoftware.ca
What it is
trACT is a web-based case management tool for workplace investigations. It guides users from complaint intake through planning, evidence collection, analysis, documentation and a final report. Prompts and guided workflows organize each stage, while custom question banks and adjustable workflow steps let users tailor the process and move between stages. The platform produces professional summaries and reports, including findings and recommendations. It records actions and tracks documents through complete audit trails. Every plan includes secure vault storage, audit trails, summaries and reports. The maker names small to midsize HR teams, third-party investigators and compliance officers as users. trACT requires no lengthy installation or integration to begin. Free signup is available without a credit card, followed by a subscription choice, and a free assessment tool helps judge whether a complaint meets the investigation threshold. There is no stated case-count limit, though extra fees may apply beyond paid storage. Data is stored in Canada on AWS infrastructure.
Spec sheet
- Purpose
- trACT helps HR professionals and workplace investigators manage workplace investigations from intake to resolution.Read 5 Oct 2026 · tractsoftware.ca
- Intended users
- The maker describes trACT as built for small to midsize HR teams and also names third-party investigators and compliance officers as users.Read 5 Oct 2026 · tractsoftware.ca
- Integrations
- The maker says trACT requires no ERP integration and describes access as immediate without lengthy setup.Read 5 Oct 2026 · tractsoftware.ca
- Security
- The FAQ says trACT uses encrypted data storage and secure user authentication.Read 5 Oct 2026 · tractsoftware.ca
- Privacy
- The privacy notice says trACT does not sell personal information and does not use analytics, advertising, or cross-site tracking cookies.Read 5 Oct 2026 · tractsoftware.ca
- Support
- The maker lists [email protected] as its contact email and offers a demo request page.Read 5 Oct 2026 · tractsoftware.ca
- Headquarters
- London, Ontario, CanadaRead 28 Sep 2026 · tractsoftware.ca
- Audit trail
- The product records actions and tracks documents through complete audit trails.Read 5 Oct 2026 · tractsoftware.ca
- Cancellation and retention
- The privacy notice says cancelled accounts remain read-only for 60 days for data export, after which personal information is permanently deleted from production systems within 30 days.Read 5 Oct 2026 · tractsoftware.ca
- Case and storage limits
- The FAQ says there is no limit on case counts, while additional fees may apply if an account exceeds paid subscription storage.Read 5 Oct 2026 · tractsoftware.ca
- Case limits
- The FAQ says there are no case limits, though extra fees may apply if an account exceeds its paid storage allocation.Read 5 Oct 2026 · tractsoftware.ca
- Customization
- Users can create custom question banks, modify workflow steps, and navigate back and forth between steps.Read 5 Oct 2026 · tractsoftware.ca
- Data residency
- The privacy notice says personal information is stored in Canada on AWS infrastructure in the Canada Central region in Toronto, Ontario.Read 5 Oct 2026 · tractsoftware.ca
- Data retention
- After cancellation, the account remains accessible in read-only mode for 60 days to export data, after which personal information is permanently deleted from production systems within 30 days.Read 5 Oct 2026 · tractsoftware.ca
- Evidence storage
- All plans include secure vault storage, audit trails, and professional summaries and reports.Read 5 Oct 2026 · tractsoftware.ca
- Free assessment
- The website offers a free assessment tool to help determine whether a complaint meets the threshold for an investigation.Read 5 Oct 2026 · tractsoftware.ca
- Free signup
- The home page says users can sign up for free without a credit card, then choose a subscription tier; it does not state a trial duration.Read 5 Oct 2026 · tractsoftware.ca
- Guided process
- Guided workflows and prompts help organize investigation steps and documentation.Read 5 Oct 2026 · tractsoftware.ca
- Guided workflow
- The stated investigation process covers case intake, planning, evidence collection, analysis and documentation, and a final report.Read 5 Oct 2026 · tractsoftware.ca
- Reports
- trACT offers professional summaries and reports, including reports with findings and recommendations.Read 5 Oct 2026 · tractsoftware.ca
- Storage
- All plans include secure vault storage, audit trails, summaries, and reports.Read 5 Oct 2026 · tractsoftware.ca
- Support contact
- The maker lists [email protected] and a London, Ontario address for contact.Read 5 Oct 2026 · tractsoftware.ca
- Target users
- The site identifies HR professionals, third-party investigators, and compliance officers as users.Read 5 Oct 2026 · tractsoftware.ca
- Workflow
- The product guides users through case intake, investigation planning, evidence collection, analysis, and final reporting.Read 5 Oct 2026 · tractsoftware.ca
Strong points and limits
Strong points
- Guided intake-to-report investigation workflow
- Custom question banks and workflow steps
- Secure vault storage on every plan
- Complete action and document audit trails
- No stated case-count limit
Limits
- Extra fees may apply beyond storage allocation
- Web platform only
- Cancelled accounts become read-only for 60 days
- Subscription tier follows free signup
Who it suits
trACT suits small to midsize HR teams, third-party investigators and compliance officers managing workplace investigations.
Verdict
trACT combines guided investigation work, evidence handling, reporting and audit history in a web application. Its Canadian storage and post-cancellation export window are important operational details.
Where Specifiction places it
- Workplace Investigation Software#17 of 297.3
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