Wellnito

Wellnito is an operations and customer-management platform for Indian salons, spas, clinics and other wellness businesses. It suits owners who want bookings, billing, staff, inventory and client marketing connected in one system. The broad coverage is compelling for a growing operation, while smaller businesses must watch the Free plan’s usage ceilings.

Overview

Wellnito combines appointment scheduling, point-of-sale billing, client records, marketing, staff administration, inventory and reporting. That connected approach can replace a collection of separate tools: appointment activity can feed reminders and client history, billing can update stock, and reports can expose revenue, retention and service trends. It is a stronger fit for businesses managing day-to-day operations as well as bookings than for an operator seeking a simple calendar alone.

Key features

Appointments and billing

Customers can book online 24/7. Automatic staff and room assignment, recurring appointments, reminders, waitlists and walk-in queue management cover both planned and spontaneous demand. That combination is useful for busy salons, clinics and studios with different service flows. The POS handles offline billing, GST-compliant invoices and multiple payment methods. Inventory updates when connectivity returns, helping reconcile sales and stock after an interruption.

Client management and marketing

Client profiles retain visit and payment history, preferences, allergies, notes and segments. Those fields give staff context at the point of service and let owners target campaigns rather than message every customer identically. WhatsApp campaigns, automated appointment reminders and follow-ups, plus Google review requests, support ongoing communication and retention. Connections and workflows include WhatsApp, Google Business Profile, Instagram, UPI and payments, Excel and PDF exports, and GST accounting.

Staff, stock and reporting

Attendance and shift management, commissions and payroll support workforce administration. Real-time inventory tracking, reorder alerts and warehouse management are aimed at businesses with meaningful stock movement or more than one location. Reports cover revenue, staff performance, client retention and service popularity, with Excel and PDF export. Multi-store operation is supported by a dashboard, while branch managers can use role-based access control; Enterprise adds custom roles and permissions.

Pricing

Wellnito uses a freemium structure, with a 14-day trial for paid plans and free onboarding. The trial requires no credit card.

Free — free, billed Free forever: 100 appointments and 100 bills per month, CRM for up to 500 clients, three staff and email support. It is suitable for a very small operation validating the workflow, but the appointment and billing quotas can constrain an active location.

Starter — ₹999 a month, billed Monthly, per store: up to 10 staff, unlimited appointments and CRM, 200 free WhatsApp messages per month, with email and chat support. This removes the Free plan’s core transaction caps and fits a single location with a modest team.

Growth — ₹1,499 a month, billed Monthly, per store: unlimited clients and staff, 2,000 free WhatsApp messages per month, a multi-store dashboard and priority chat. It is the more natural choice for expanding teams or several locations, though messaging beyond the included allowance is not described.

Enterprise — custom pricing: multi-branch operation, unlimited WhatsApp messages, API access and integrations, a dedicated account manager, 24/7 priority support and phone support. Custom roles and permissions make this the tier for organizations with complex access requirements.

Platforms

Wellnito runs in a web browser and has iOS and Android apps, with mobile access to appointments, billing and WhatsApp marketing. An API is included on Enterprise, making that tier relevant when a multi-branch business needs integrations beyond the listed workflows.

Who it's for

The intended audience includes hair salons, spas, nail studios, clinics, fitness and yoga studios, barbers and multi-branch businesses. A solo or small team can start on Free if 100 monthly appointments and bills are sufficient. Starter suits a single store that needs unlimited appointments and CRM, while Growth is aimed at larger teams and multi-store management. Businesses outside India may find GST-focused billing and the India-oriented positioning less relevant.

Pros and cons

Pros

Broad operating scope: bookings, POS, CRM, marketing, staffing, inventory and reports share one system.

Strong client-retention toolkit: segmentation, WhatsApp campaigns, automated follow-ups and review requests support repeat business.

Practical continuity: offline billing with later inventory synchronization helps when connectivity fails.

Clear growth path: Free, Starter, Growth and Enterprise tiers map to increasing staff, messaging and branch needs.

Cons

Free is tightly capped: 100 appointments, 100 bills and three staff may be outgrown quickly.

Per-store pricing matters: Starter and Growth charges apply per store, increasing the cost of expansion.

Enterprise is custom-priced: organizations needing API access or advanced permissions cannot assess that tier from a published monthly figure.

Alternatives

Choose Salon CRM Software when you want a broader comparison of salon-focused customer-management tools.

ZibaDesk is worth considering if you need macOS or Windows support and a Pro plan for up to five staff with SMS and WhatsApp campaigns.

Pick WellnessLiving if a paid platform built around classes and appointments, with staff and client apps, better matches your operation.

Salonist offers a free marketplace tier with 50 appointments per month for businesses prioritizing basic scheduling.

Consider Salonized if you need desktop support across Windows, macOS or Linux and prefer a paid appointments plan.

Vagaro is an alternative paid platform with a one-location plan.

DaySmart Salon suits readers seeking a paid basic plan with online booking and appointment confirmations.

Orbis Salon is an option for a very small operation needing a low-cost, single-staff plan.

Pronto is a freemium alternative for self-hosted or desktop-oriented deployments.

Verdict

Choose Wellnito if you run an Indian salon, spa, clinic or wellness business that wants bookings, GST billing, customer engagement, workforce controls and inventory in one platform. Starter is the sensible upgrade once the Free quotas interfere with normal trading, and Growth is better for larger teams or multiple stores. Look elsewhere if you only need appointment scheduling, require a published Enterprise price, or want platforms beyond web, iOS and Android.