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Zipper

joinzipper.com

From $118/mo WebiOSAndroidAPI
Visit joinzipper.com
Spec score 8.0 #12 of 26 in Gym Check-In Software

Spec sheet

What it does
Zipper is a studio-management platform combining booking, payments, websites, CRM and marketing for boutique fitness and wellness businesses.Read 21 Oct 2026 · joinzipper.com
Product
Zipper describes itself as a studio management platform for boutique fitness studios that combines booking, payments, website, CRM, and marketing tools.Read 8 Oct 2026 · joinzipper.com
API
The public API uses API tokens and currently exposes roster reads and updates, customer notes and date-filtered reports.Read 21 Oct 2026 · help.joinzipper.com
Integrations
Official integration documentation names Facebook Pages, Instagram, LinkedIn, Google Business, Calendly, Jobber and Twilio connections.Read 21 Oct 2026 · help.joinzipper.com
Support
Starter includes email support with a 24-hour reply; Studio adds text support, Growth adds a dedicated onboarding representative and priority support, and Multi includes a dedicated support team.Read 8 Oct 2026 · joinzipper.com
Founded
LinkedIn lists the company as founded in 2022.Read 21 Oct 2026 · linkedin.com
Additional texting cost
Two-way texting is available through Quo for approximately $20/mo per phone line plus $0.01 per text; outbound texting is included on every plan.Read 8 Oct 2026 · joinzipper.com
AI functions
Zipper provides an AI assistant that answers questions about studio data and an AI-assisted front desk for lead and client questions.Read 21 Oct 2026 · joinzipper.com
API availability
API access and the OpenAPI specification are listed as Growth-plan features rather than Starter or Studio features.Read 21 Oct 2026 · joinzipper.com
Appointment management
Studios can offer self-booked private, duet, trio and other semi-private appointments alongside classes and events.Read 21 Oct 2026 · joinzipper.com
Branded client app
Each plan includes a branded booking app that clients install from their studio URL by adding the web app to an iOS or Android home screen.Read 21 Oct 2026 · joinzipper.com
Business features
Features listed on every plan include client management, forms and waivers, point of sale, gift cards, promo codes, and reporting.Read 8 Oct 2026 · joinzipper.com
Class management
The platform supports recurring classes, booking windows, capacity controls, waitlists, attendance and class packs.Read 21 Oct 2026 · joinzipper.com
Company headquarters
LinkedIn lists Boulder, Colorado as the headquarters.Read 21 Oct 2026 · linkedin.com
Company size
LinkedIn lists Zipper Boutique Fitness Software as a privately held company with 2–10 employees.Read 21 Oct 2026 · linkedin.com
Compliance reports
Zipper says ISO 27001, ISO 27017, ISO 27018, ISO 27701 certificates and SOC 1, SOC 2 and SOC 3 reports can be provided under an NDA.Read 21 Oct 2026 · joinzipper.com
CRM
The CRM stores leads, clients and members with tags, notes, custom fields, family relationships and import tools.Read 21 Oct 2026 · help.joinzipper.com
Data control
The pricing page says customers can export their data anytime and that Zipper does not sell customer data.Read 8 Oct 2026 · joinzipper.com
Data portability
The FAQ says customers own their data, can export it at any time and Zipper does not sell it.Read 21 Oct 2026 · joinzipper.com
Developer documentation
API documentation includes Swagger UI, a downloadable OpenAPI YAML specification and example requests.Read 21 Oct 2026 · help.joinzipper.com
Documentation depth
The help center lists 102 step-by-step articles, 26 FAQs and 26 feature-capability guides.Read 21 Oct 2026 · help.joinzipper.com
Legal entity
The GDPR data-processing addendum identifies the contracting company as Zipper Athletics, Inc.Read 21 Oct 2026 · joinzipper.com
Limit: evolving workflows
A Capterra reviewer says frequent updates can change where workflows live and make it harder to keep up.Read 21 Oct 2026 · capterra.com
Limit: technical hiccups
A Capterra reviewer reports minor technical hiccups, although issues were resolved quickly.Read 21 Oct 2026 · capterra.com
Limit: website flexibility
A Capterra reviewer says the included website builder is less flexible than Squarespace.Read 21 Oct 2026 · capterra.com
Marketing
The marketing tools include email campaigns, outbound SMS, social-post generation and scheduling, review management and automated workflows.Read 21 Oct 2026 · joinzipper.com
Migration
Zipper says most studios switching from another platform are live in one to two weeks with member, lead and Stripe payment-data migration assistance.Read 21 Oct 2026 · joinzipper.com
Mobile access
Staff and clients can add Zipper's web experience to an iPhone or Android home screen; the help page says no app store download is required.Read 8 Oct 2026 · joinzipper.com
No app-store distribution
The help article says the client booking app installs directly from a browser and requires no App Store or Google Play download.Read 21 Oct 2026 · joinzipper.com
Notable news
The October 14, 2026 product update added early-booking windows, a rebuilt spot-booking designer, staff permissions, shared appointment types and bulk product editing.Read 21 Oct 2026 · joinzipper.com
Other integrations
Zipper's integrations help page lists Facebook Pages, Instagram, LinkedIn, Google Business, Calendly, Jobber, and Twilio connections.Read 8 Oct 2026 · help.joinzipper.com
Payment fees
Zipper states Stripe processing of 2.9% plus $0.30 for one-time charges and 3.4% plus $0.30 for subscription charges.Read 21 Oct 2026 · joinzipper.com
Payments
Stripe Connect handles memberships, class packs, drop-ins, events, appointments, gift cards, refunds and point-of-sale payments.Read 21 Oct 2026 · joinzipper.com
Praise: support and responsiveness
Reviewers on Capterra and Trustpilot describe the team as responsive, hands-on and willing to collaborate on studio needs.Read 21 Oct 2026 · capterra.com
Praise: unified operations
Independent Capterra reviewers repeatedly praise having booking, communications, scheduling, client engagement and revenue visibility in one centralized platform.Read 21 Oct 2026 · capterra.com
Rating on Capterra
5.0 out of 5.0 from 8 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
5.0 out of 5.0 from 3 reviewsRead 21 Oct 2026 · g2.com
Rating on GetApp
5.0 out of 5.0 from 9 reviewsRead 21 Oct 2026 · getapp.com
Rating on Trustpilot
3.7 out of 5.0 from 1 reviewRead 21 Oct 2026 · trustpilot.com
Scheduling
The platform supports classes, appointments, events, series classes, and multi-day programs.Read 8 Oct 2026 · joinzipper.com
Security controls
The GDPR addendum describes network access controls, firewalls, authentication controls, physical security and recurring security testing.Read 21 Oct 2026 · joinzipper.com
Security documents
Zipper's GDPR data processing addendum says ISO certificates and SOC reports can be made available upon customer request with an applicable NDA.Read 8 Oct 2026 · joinzipper.com
Target customers
Zipper lists Pilates, yoga, boutique fitness, personal training, sauna and cold plunge, martial arts, and dance studios among the businesses it serves.Read 8 Oct 2026 · joinzipper.com
Webhooks
Organizations can configure up to three HTTPS webhook URLs for registration, appointment and purchase events, authenticated with HMAC-SHA256 signatures.Read 21 Oct 2026 · help.joinzipper.com
Website builder
Every subscription includes a hosted branded website builder with custom domains, forms, blogs, analytics and embeddable widgets.Read 21 Oct 2026 · joinzipper.com

Plans and prices

Starter $118 a month Billed $1,416 once a year; save 15% versus month-to-month 1 admin seat · 2 instructor seats · up to 150 active clients · 1% platform fee · classes, appointments and events · website builder and hosting · CRM, forms and waivers · email and SMS automation · email support Read 21 Oct 2026 · joinzipper.com
Studio $254 a month Billed $3,048 once a year; save 15% versus month-to-month 3 admin seats · unlimited instructor seats · up to 400 active clients · 0% platform fee · custom-built website · substitution management · payroll and commission reporting · staff clock in/out · kiosk check-in · waitlist and no-show automation · email and text support Read 21 Oct 2026 · joinzipper.com
Growth $424 a month Billed $5,088 once a year; save 15% versus month-to-month Unlimited admin and instructor seats · up to 1,000 active clients · second location · 0% platform fee · cross-location booking and reporting · cohort retention, LTV and revenue forecasting · custom roles · failed-payment recovery · API access and OpenAPI specification · priority support Read 21 Oct 2026 · joinzipper.com
Multi Priced on request Custom quote; volume pricing per location Three or more locations or franchise system · unlimited active clients · unlimited admin and instructor seats · franchise roll-up reporting · regional and owner-level permissions · SLA and custom terms · dedicated support team Read 21 Oct 2026 · joinzipper.com

Every Zipper plan and price →

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