Zultys MX

Spec sheet

What it does

Zultys MX is an IP phone system and unified communications platform with built-in SIP trunk support.Read 3 Oct 2026 · zultys.com

Deployment

MX systems can be deployed on-premise, virtualized, hosted, or in a hybrid configuration.Read 3 Oct 2026 · zultys.com

Integrations

Zultys lists integrations including Outlook, Microsoft Teams, Salesforce, ClassLink, and PolyAI; availability varies by feature and package.Read 3 Oct 2026 · zultys.com

Support

Zultys Cloud Services customers are supported by a local certified agent or partner reseller for system design, training, user additions, billing questions, and ongoing support and maintenance.Read 3 Oct 2026 · zultys.com

Headquarters

Sunnyvale, California, USARead 28 Sep 2026 · zultys.com

Founded

2006Read 28 Sep 2026 · zultys.com

AI features

Release 19 lists live captions, live transcription, sentiment analysis, post-call transcripts, semantic search, and a speech-enabled AI Auto Attendant; enabling AI capabilities requires Zultys AI Services or BYO AI API keys, depending on deployment and configuration.Read 3 Oct 2026 · zultys.com

Bundle limits

The user bundles page marks some features as paid add-ons and notes possible usage-based charges for transcription and possible charges for SMS/MMS depending on deployment and SMPP support.Read 3 Oct 2026 · zultys.com

Capacity

MX-SE II supports up to 50 users, MX-E models support up to 300, 1,000, or 2,000 users, and MX Virtual can support 40,000 users or more.Read 3 Oct 2026 · zultys.com

Cloud reliability

Zultys states its Cloud Services target goal is 99.999 reliability and describes multiple redundant data centers monitored around the clock.Read 3 Oct 2026 · zultys.com

Communications

The listed capabilities include voice, voicemail, fax, presence, instant messaging, chat, conferencing, call recording, and contact center support.Read 3 Oct 2026 · zultys.com

Security and HIPAA

Zultys documents configuration requirements for deploying MX in a HIPAA-compliant environment, including TLS and SRTP, and states that the customer is responsible for local safeguards and encryption at rest or physical security.Read 3 Oct 2026 · zultys.com

Web administration

Web Admin is browser-based and supports most administrative and essential configuration tasks available in MX Admin.Read 3 Oct 2026 · zultys.com

Who it is for

Zultys describes MX as serving small and medium businesses, branch offices, and enterprises, with hosted packages for standard users, unified communications, and contact center organizations.Read 3 Oct 2026 · zultys.com

Plans and prices

Every Zultys MX plan and price →

Where Specifiction places it

• Unified Communications Software#22 of 286.9