Akumina
akumina.com
What it is
Akumina is an employee experience platform that brings communications, search, knowledge management, workflows, and AI into Microsoft 365. It operates within a customer’s Microsoft 365 tenant and uses SharePoint, Entra ID, and Teams as part of the experience. Persona-driven pages can reflect employees’ roles, locations, languages, and departments. Communications support targeted, multilingual and multichannel delivery, with employee acknowledgments. Semantic AI search spans Microsoft 365 and connected systems while respecting existing permissions. No-code forms and process automation cover HR, IT, Facilities, and Procurement workflows. AI management features include prompt and persona governance, scoped knowledge grounding, agent routing, performance measurement, and cost visibility. Microsoft Graph connectors link to external systems, with ServiceNow and Workday named as examples. The platform offers custom native iOS and Android apps and deployment options that include self-hosting support. Akumina states that it is SOC 2 Type II certified and GDPR compliant. Pricing is available on request.
Spec sheet
- What it does
- Akumina provides a personalized employee experience layer on Microsoft 365 that brings together communications, search, knowledge management, workflows, and AI.Read 3 Oct 2026 · akumina.com
- Product
- Akumina is an employee experience platform that brings communication, search, knowledge management, workflows, and AI together on Microsoft 365.Read 3 Oct 2026 · akumina.com
- Audience
- The platform is built for large, complex enterprises, especially organizations operating across regions, languages, brands, or regulatory environments.Read 3 Oct 2026 · akumina.com
- Integrations
- Akumina connects with external systems through Microsoft Graph connectors; its site names ServiceNow and Workday as examples.Read 3 Oct 2026 · akumina.com
- Mobile apps
- Akumina lists custom native iOS and Android apps among its platform features.Read 3 Oct 2026 · akumina.com
- Support
- Standard support is available Monday through Friday, 8:00 a.m. to 5:00 p.m. ET; enhanced and custom support offerings are available by contacting Akumina.Read 3 Oct 2026 · akumina.com
- Headquarters
- Akumina's privacy policy gives its corporate office as 30 Temple Street, Nashua, New Hampshire, United States.Read 3 Oct 2026 · akumina.com
- Founded
- 2015Read 28 Sep 2026 · akumina.com
- Company
- Akumina’s About page says the company started in 2011.Read 3 Oct 2026 · akumina.com
- AI governance
- Its AI management features include prompt and persona governance, scoped knowledge grounding, agent routing, performance measurement, and cost visibility.Read 3 Oct 2026 · akumina.com
- Communication
- The platform supports persona-based targeting by role, region, brand, and language, multichannel delivery, and message acknowledgment.Read 3 Oct 2026 · akumina.com
- Communications
- Features include persona-based targeting, multilingual and multichannel delivery, and employee message acknowledgments.Read 3 Oct 2026 · akumina.com
- Company history
- Akumina says it started in 2011.Read 3 Oct 2026 · akumina.com
- Deployment options
- Akumina says it offers different deployment types from Akumina or its partners, including self-hosting support.Read 3 Oct 2026 · akumina.com
- Microsoft 365 deployment
- Akumina says it runs inside the customer’s Microsoft 365 tenant, using SharePoint, Entra ID, and Teams as part of the experience.Read 3 Oct 2026 · akumina.com
- Microsoft architecture
- Akumina operates within the Microsoft 365 tenant, using SharePoint as a service, Entra ID for identity, and Teams and Viva as delivery channels.Read 3 Oct 2026 · akumina.com
- Mobile
- The platform supports content delivery through a mobile app, and its datasheet describes native mobile apps for iOS and Android.Read 3 Oct 2026 · akumina.com
- Personalization
- Persona-driven home pages can adapt to employees’ roles, locations, languages, and departments.Read 3 Oct 2026 · akumina.com
- Search and knowledge
- Akumina offers semantic AI search across Microsoft 365 and connected systems, with results that respect existing permissions.Read 3 Oct 2026 · akumina.com
- Security and compliance
- Akumina states that it is SOC 2 Type II certified and GDPR compliant, and that it inherits Microsoft 365 tenant controls including Entra ID permissions and SharePoint data governance.Read 3 Oct 2026 · akumina.com
- Security documentation
- Access to Akumina's security and compliance documentation is requested through a form in its Compliance and Security Center.Read 3 Oct 2026 · akumina.com
- Target users
- Akumina is built for large, complex enterprises operating across multiple regions, languages, brands, or regulatory environments and using Microsoft 365.Read 3 Oct 2026 · akumina.com
- Workflow automation
- Akumina supports no-code forms and process automation for HR, IT, Facilities, and Procurement workflows.Read 3 Oct 2026 · akumina.com
- Workflows
- The platform supports HR, IT, Facilities, and Procurement workflows, including no-code forms and process automation.Read 3 Oct 2026 · akumina.com
Strong points and limits
Strong points
- Runs within the customer’s Microsoft 365 tenant.
- Personalizes pages by role, location, language, and department.
- Search respects existing permissions.
- No-code workflows cover HR, IT, Facilities, and Procurement.
- Custom native apps are available for iOS and Android.
Limits
- Pricing is available on request.
- The platform is built for organizations using Microsoft 365.
- Standard support is limited to weekdays, 8 a.m. to 5 p.m. ET.
Who it suits
Akumina is aimed at large, complex enterprises using Microsoft 365 across regions, languages, brands, or regulatory environments. It suits organizations seeking employee communications, search, workflows, and AI within that environment.
Verdict
Akumina combines employee communications, search, workflows, and AI around Microsoft 365, with controls and personalization for complex enterprises. Pricing and enhanced or custom support require contacting the company.
Where Specifiction places it
- Intranet Software#16 of 748.1
- Employee Intranet Software#7 of 288.2
- Digital Workplace Software#7 of 238.2
