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Chatlio

chatlio.com

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Spec score 7.8 #55 of 94 in Live chat software

Spec sheet

Product
Chatlio connects a website chat widget to Slack or Discord so a team can answer visitors from its workspace.Read 12 Oct 2026 · chatlio.com
Integrations
The product lists APIs, webhooks, Zapier and Segment, alongside Slack and Discord team platforms.Read 12 Oct 2026 · chatlio.com
Security
Chatlio says data is encrypted in transit using TLS and at rest in its databases and storage systems, including stored chat content when history storage is enabled.Read 12 Oct 2026 · chatlio.com
Compliance
Chatlio states that it is GDPR compliant and links to its Data Privacy Framework participant listing.Read 12 Oct 2026 · chatlio.com
Support
Chatlio offers product help by email or through its website chat widget; Business includes priority support and Scale includes a direct line to the founder.Read 12 Oct 2026 · chatlio.com
Headquarters
Seattle, Washington, United StatesRead 28 Sep 2026 · chatlio.com
Founded
2015Read 28 Sep 2026 · chatlio.com
Company
The company identifies itself as Chatlio LLC, says it was founded in Seattle, Washington, and describes its team as distributed.Read 12 Oct 2026 · chatlio.com
Availability
The widget can follow operating hours or Slack presence, be switched manually, and show an offline contact form or be hidden.Read 12 Oct 2026 · chatlio.com
Customization
Every plan includes full CSS customization, and the widget’s shape, color, text and language can be changed.Read 12 Oct 2026 · chatlio.com
Engagement
Triggers can send messages based on time on a page, scrolling or a return visit, and pre-chat questions can collect visitor details.Read 12 Oct 2026 · chatlio.com
Limits
Mini includes 2 operators, Team 5, Business 15 and Scale 50; the pricing page also sets monthly conversation and widget limits for each plan.Read 12 Oct 2026 · chatlio.com
Mobile
Operators can answer visitors through the Slack mobile app, and Chatlio says there is no separate Chatlio app to install.Read 12 Oct 2026 · chatlio.com
Team support
Several teammates can join the same visitor conversation, and each visitor gets a dedicated Slack channel.Read 12 Oct 2026 · chatlio.com
Visitor context
Operators can see visitor location, page, local time, browser and operating system, along with details provided through identify().Read 12 Oct 2026 · chatlio.com
Widget setup
The widget is installed by adding an embed snippet to a website, with guides for React, Next.js, WordPress, Shopify, Squarespace and Webflow.Read 12 Oct 2026 · chatlio.com

Plans and prices

Mini $30 a month billed monthly 2 operators · 1 widget · 250 conversations / month · unlimited domains and bandwidth Read 12 Oct 2026 · chatlio.com
Team $70 a month billed monthly; launch price, regular price $100/month 5 operators · 2 widgets · 2,000 conversations / month · triggers and auto-messages · saved replies · lead qualification and pre-chat questions · white-label widget Read 12 Oct 2026 · chatlio.com
Business $200 a month billed monthly 15 operators · 10 widgets · 6,000 conversations / month · priority support Read 12 Oct 2026 · chatlio.com
Scale $500 a month billed monthly 50 operators · 25 widgets · 20,000 conversations / month · direct line to the founder · pay by invoice Read 12 Oct 2026 · chatlio.com

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