Tech riderRev. 20 Sept 2026
  1. 1Runs onAPI
  2. 2CostsNot stated by the maker
  3. 3Shared inboxYes
  4. 4SLA managementYes
  5. 5Help centerYes
  6. 6Ticket automationYes
  7. 7Customer portalYes
  8. 8API accessYes
7 lines stated Written from the maker's own pages: frappe.io
The Frappe Helpdesk homepage

Overview

Frappe Helpdesk is ranked #46 of 101 in help desk software on Specifiction, made by Frappe Helpdesk (Mumbai, Maharashtra, India). It runs on API.

Frappe Helpdesk plans and pricing

All plans
Self-host Not published Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026
Sites $5/mo onwards /mo Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026
Servers — first tier $20/mo onwards /mo Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026
Servers — second tier $60/mo onwards /mo Unlimited tickets · Unlimited agents · Unlimited customers frappe.io · 20 Sept 2026

Compared on help desk software

Free plan
Yesfrappe.io
Shared inbox
Yesfrappe.io
SLA management
Yesfrappe.io
Help center
Yesfrappe.io
Ticket automation
Yesfrappe.io
Customer portal
Yesfrappe.io
API access
Yesfrappe.io

Company

Founded
2008frappe.io · 28 Sept 2026
Headquarters
Mumbai, Maharashtra, Indiafrappe.io · 28 Sept 2026

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Where it ranks on Specifiction

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Sources