Tech riderRev. 8 Oct 2026
  1. 1Runs onWeb
  2. 2Costspaid from £249/mo
  3. 3Website chatbotYes
  4. 4Live agent chatYes
  5. 5Chat channelsomnichannel
5 lines stated Written from the maker's own pages: limechat.ai
The LimeChat homepage

Overview

LimeChat is ranked #74 of 94 in live chat software on Specifiction. It runs on Web. There is no free plan. Paid plans start at £249/mo.

LimeChat plans and pricing

All plans
Pro Support £499/mo Page displays £499/month; it also states that all charges are billed in USD and recurring charges are billed every 30 da Omnichannel support helpdesk · AI workflows for sales and support · AI summaries and agent assistance · Agent teams and assignments · Automated tags and labels limechat.ai · 23 Sept 2026
Pro Marketing £249/mo Tier 1 price displayed; page states monthly active contact-based pricing and that all charges are billed in USD. Tier 1: 0 to 10k contacts limechat.ai · 23 Sept 2026
Business £600/mo Page displays £600/month; it also states all charges are billed in USD and recurring charges are billed every 30 days. Pro Marketing plus Pro Support · Custom flows and integrations · Enterprise-grade support limechat.ai · 23 Sept 2026
WhatsApp Marketing & AI Growth Suite Not published Pricing based on selected suite · conversation volume · AI automation tier · Meta per-conversation charges may apply limechat.ai · 8 Oct 2026
AI Support Suite Not published Pricing based on selected suite · conversation volume · AI automation tier · Meta per-conversation charges may apply limechat.ai · 8 Oct 2026

Compared on live chat software

Free plan
Nolimechat.ai
Website chatbot
Yeslimechat.ai
Live agent chat
Yeslimechat.ai
Chat channels
omnichannellimechat.ai

Facts

Product
LimeChat provides AI agents for chat and voice across customer support and growth.limechat.ai · 7 Oct 2026
Deployment
LimeChat says it deploys enterprise-grade chat and voice agents in two weeks.limechat.ai · 7 Oct 2026
Growth features
The Growth Suite includes WhatsApp campaigns, automated customer journeys, lead qualification, and in-chat checkout.limechat.ai · 7 Oct 2026
Support features
The Support Suite offers chat and voice AI agents, bot building, image recognition, and live-agent handoff.limechat.ai · 7 Oct 2026
AI configuration
The product offers Tier 2, Tier 3, and Tier 4 automation options and supports brand tone, language style, fallback rules, and SOP-compliant behavior.limechat.ai · 7 Oct 2026
Languages
LimeChat says it supports more than 20 languages with translation fallback options.limechat.ai · 7 Oct 2026
Integrations
LimeChat says it offers plug-and-play integrations with Shopify, WooCommerce, CRMs, logistics, and returns platforms.limechat.ai · 7 Oct 2026
Extra WhatsApp costs
Meta charges separately per WhatsApp Business API conversation, with rates varying by country and use case.limechat.ai · 7 Oct 2026
Security
The pricing page states that LimeChat is SOC 2 compliant and follows enterprise-grade data security standards.limechat.ai · 7 Oct 2026
Support and onboarding
The pricing page says every plan includes a dedicated onboarding specialist and 24/7 priority support with SLA.limechat.ai · 7 Oct 2026
Intended customers
The pricing page describes the product as built for fast-scaling D2C brands and digital-first enterprises.limechat.ai · 7 Oct 2026
Company purpose
LimeChat says it began to improve conversational commerce and initially focused on ecommerce brands.limechat.ai · 7 Oct 2026
Marketing automation
The Growth Suite includes abandoned checkout, reorder and feedback, COD verification, COD-to-prepaid, and two-way broadcast journeys.limechat.ai · 8 Oct 2026
Support automation
The Support Suite handles ecommerce order tracking, returns, refunds, cancellations, complaints, payment and account issues, and BFSI flows.limechat.ai · 8 Oct 2026
AI features
Listed AI features include chat and voice agents, hybrid LLM plus brand SOP, image recognition, AI conversation audits, and agent handoff.limechat.ai · 8 Oct 2026
Named integrations
The pricing FAQ names Shopify and WooCommerce among its plug-and-play ecommerce integrations.limechat.ai · 8 Oct 2026
Language support
The pricing FAQ says the platform supports over 20 languages, with native fluency and translation fallback options.limechat.ai · 8 Oct 2026
Compliance
The support page describes the product as compliant with SOC 2, GDPR, and ISO27001.limechat.ai · 8 Oct 2026
Additional charges
The pricing FAQ says Meta charges per conversation on the WhatsApp Business API, with rates varying by country and use case.limechat.ai · 8 Oct 2026
Target customers
The pricing page describes the suites as built for fast-scaling D2C brands and digital-first enterprises, serving growth, retention, CX, and support teams.limechat.ai · 8 Oct 2026
Company
The site footer identifies Wavicle Technologies Pvt Ltd as the company behind LimeChat.limechat.ai · 8 Oct 2026

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