LimeChat
limechat.ai
Spec sheet
- Product
- LimeChat offers enterprise AI agents for chat and voice across customer growth and support workflows.Read 8 Oct 2026 · limechat.ai
- Deployment
- The company says it deploys chat and voice agents in two weeks, owned by the customer’s business team without an engineering queue.Read 8 Oct 2026 · limechat.ai
- Integrations
- LimeChat describes integrations across ecommerce platforms, CDPs, CRMs, logistics, returns, payments, marketing, channels, and calling services.Read 8 Oct 2026 · limechat.ai
- Security
- The pricing FAQ says LimeChat is SOC 2 compliant and follows enterprise-grade data security standards.Read 8 Oct 2026 · limechat.ai
- Compliance
- The support page describes the product as compliant with SOC 2, GDPR, and ISO27001.Read 8 Oct 2026 · limechat.ai
- Company
- The site footer identifies Wavicle Technologies Pvt Ltd as the company behind LimeChat.Read 8 Oct 2026 · limechat.ai
- Additional charges
- The pricing FAQ says Meta charges per conversation on the WhatsApp Business API, with rates varying by country and use case.Read 8 Oct 2026 · limechat.ai
- AI configuration
- The product offers Tier 2, Tier 3, and Tier 4 automation options and supports brand tone, language style, fallback rules, and SOP-compliant behavior.Read 7 Oct 2026 · limechat.ai
- AI features
- Listed AI features include chat and voice agents, hybrid LLM plus brand SOP, image recognition, AI conversation audits, and agent handoff.Read 8 Oct 2026 · limechat.ai
- Chat channels
- omnichannelRead 23 Sep 2026 · limechat.ai
- Company purpose
- LimeChat says it began to improve conversational commerce and initially focused on ecommerce brands.Read 7 Oct 2026 · limechat.ai
- Extra WhatsApp costs
- Meta charges separately per WhatsApp Business API conversation, with rates varying by country and use case.Read 7 Oct 2026 · limechat.ai
- Growth features
- The Growth Suite includes WhatsApp campaigns, automated customer journeys, lead qualification, and in-chat checkout.Read 7 Oct 2026 · limechat.ai
- Intended customers
- The pricing page describes the product as built for fast-scaling D2C brands and digital-first enterprises.Read 7 Oct 2026 · limechat.ai
- Language support
- The pricing FAQ says the platform supports over 20 languages, with native fluency and translation fallback options.Read 8 Oct 2026 · limechat.ai
- Languages
- LimeChat says it supports more than 20 languages with translation fallback options.Read 7 Oct 2026 · limechat.ai
- Live agent chat
- YesRead 23 Sep 2026 · limechat.ai
- Marketing automation
- The Growth Suite includes abandoned checkout, reorder and feedback, COD verification, COD-to-prepaid, and two-way broadcast journeys.Read 8 Oct 2026 · limechat.ai
- Named integrations
- The pricing FAQ names Shopify and WooCommerce among its plug-and-play ecommerce integrations.Read 8 Oct 2026 · limechat.ai
- Support and onboarding
- The pricing page lists a dedicated onboarding specialist, a Customer Success Manager, quarterly business reviews, and 24/7 priority support with SLA.Read 8 Oct 2026 · limechat.ai
- Support automation
- The Support Suite handles ecommerce order tracking, returns, refunds, cancellations, complaints, payment and account issues, and BFSI flows.Read 8 Oct 2026 · limechat.ai
- Support features
- The Support Suite offers chat and voice AI agents, bot building, image recognition, and live-agent handoff.Read 7 Oct 2026 · limechat.ai
- Target customers
- The pricing page describes the suites as built for fast-scaling D2C brands and digital-first enterprises, serving growth, retention, CX, and support teams.Read 8 Oct 2026 · limechat.ai
- Website chatbot
- YesRead 23 Sep 2026 · limechat.ai
Plans and prices
Pro Support £499 a month Page displays £499/month; it also states that all charges are billed in USD and recurring charges are billed every 30 da Omnichannel support helpdesk · AI workflows for sales and support · AI summaries and agent assistance · Agent teams and assignments · Automated tags and labels Read 23 Sep 2026 · limechat.ai
Pro Marketing £249 a month Tier 1 price displayed; page states monthly active contact-based pricing and that all charges are billed in USD. Tier 1: 0 to 10k contacts Read 23 Sep 2026 · limechat.ai
Business £600 a month Page displays £600/month; it also states all charges are billed in USD and recurring charges are billed every 30 days. Pro Marketing plus Pro Support · Custom flows and integrations · Enterprise-grade support Read 23 Sep 2026 · limechat.ai
AI Support Suite Priced on request Pricing based on selected suite · conversation volume · AI automation tier · Meta per-conversation charges may apply Read 8 Oct 2026 · limechat.ai
WhatsApp Marketing & AI Growth Suite Priced on request Pricing based on selected suite · conversation volume · AI automation tier · Meta per-conversation charges may apply Read 8 Oct 2026 · limechat.ai
Where Specifiction places it
- WhatsApp Marketing Software#17 of 728.2
- WhatsApp Business API Providers#12 of 338.1
- Live chat software#41 of 948.1
- Messenger Marketing Software#15 of 288.1