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SPECIFICTION
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Made Tech Repairs

madetech.com

Web

Spec sheet

Purpose
Made Tech Repairs lets residents report, book and track housing repairs online.Read 8 Oct 2026 · madetech.com
Intended users
The integration-free version is designed for smaller housing associations and local authorities with up to 1,000 homes.Read 8 Oct 2026 · madetech.com
Audience
The integration-free product is aimed at smaller housing associations and local authorities, including organisations with up to 1,000 homes.Read 8 Oct 2026 · madetech.com
Integrations
The integration-free version works without integrations, and customers can upgrade later to integrate with other systems.Read 8 Oct 2026 · madetech.com
Support
Made Tech invites prospective customers to contact its team to discuss costs, features and system integrations.Read 8 Oct 2026 · madetech.com
Headquarters
London, England, UKRead 28 Sep 2026 · madetech.com
Founded
2008Read 28 Sep 2026 · madetech.com
Accessibility
The maker describes the resident reporting platform as accessible.Read 8 Oct 2026 · madetech.com
Analytics
Built-in analytics track repair metrics and let teams export reports to identify recurring issues.Read 8 Oct 2026 · madetech.com
Buying options
The full Repairs product can be purchased directly from Made Tech or through Crown Commercial Service frameworks GCloud 13, Vertical Applications Solutions RM6259 and Technology Services 3.Read 8 Oct 2026 · madetech.com
Implementation fee
The maker says it does not charge an implementation fee for its Repairs product.Read 8 Oct 2026 · madetech.com
Pricing
Made Tech says it will share upfront and subscription costs after discussing the organisation’s needs; it does not publish a price on this page.Read 8 Oct 2026 · madetech.com
Purchasing
The Repairs product can be bought directly from Made Tech or through named Crown Commercial Service frameworks, including G-Cloud 13.Read 8 Oct 2026 · madetech.com
Related integrations
Made Tech lists NEC, Capita, Mears, Talkative, ROCC CORE, MRI and MoreIQ among its existing integrations for housing products.Read 8 Oct 2026 · madetech.com
Related Repairs integrations
The maker’s Repairs page lists integrations including NEC, Capita, Mears, Talkative, ROCC CORE, MRI and MoreIQ.Read 8 Oct 2026 · madetech.com
Repairs dashboard
Staff can view incoming repairs, assign teams to jobs and keep tenants informed with status updates.Read 8 Oct 2026 · madetech.com
Repairs management
The Repairs dashboard lets teams view and assign incoming jobs and send residents status updates.Read 8 Oct 2026 · madetech.com
Resident portal
Residents can report maintenance issues in their home or communal areas and upload photos and videos.Read 8 Oct 2026 · madetech.com
Security certifications
Made Tech’s site displays Cyber Essentials Plus and ISO 27001 certification badges.Read 8 Oct 2026 · madetech.com
Setup
The integration-free version is described as deployable in a few days, and the page says users can get started in one week.Read 8 Oct 2026 · madetech.com
Tenant reporting
Tenants can report maintenance issues in their homes and communal areas and upload photos and videos.Read 8 Oct 2026 · madetech.com

Plans and prices

Repairs: Integration-free Version Priced on request Upfront and subscription costs are shared after a discussion of the organisation’s needs. Designed for housing associations and local authorities with up to 1,000 homes · integration-free · upgrade to integrations at any time Read 8 Oct 2026 · madetech.com

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