Maintena
trymaintena.com
Spec sheet
- What it does
- Maintena is AI-powered maintenance coordination software for property managers that captures requests, triages them, dispatches vendors, and tracks repairs to completion.Read 7 Oct 2026 · trymaintena.com
- Intended users
- Maintena describes itself as purpose-built for property managers and maintenance coordination.Read 7 Oct 2026 · trymaintena.com
- Support
- The Growth plan includes priority support, and the Pro plan includes a dedicated customer success manager.Read 7 Oct 2026 · trymaintena.com
- AI triage
- The AI identifies the trade, scores urgency, flags safety risks, and writes a request summary.Read 7 Oct 2026 · trymaintena.com
- File security
- The site says ticket photos and files are stored privately rather than at public URLs, and downloads are authenticated against the user’s organization.Read 7 Oct 2026 · trymaintena.com
- Integrations and intake
- The site describes email and web-form intake and says requests can be forwarded to a dedicated inbox; it does not name third-party integrations on the opened page.Read 7 Oct 2026 · trymaintena.com
- Request intake
- Tenants can submit requests through unit-specific QR codes, a mobile-friendly web form, or email without installing an app or creating an account.Read 7 Oct 2026 · trymaintena.com
- Setup
- The site says most teams can get set up in under five minutes and offers help with portfolio setup during its founding customer program.Read 7 Oct 2026 · trymaintena.com
- Spam controls
- Public submission forms are rate-limited per IP and per link to prevent spam and abuse.Read 7 Oct 2026 · trymaintena.com
- Tenant updates
- Tenants receive automatic status emails and a live tracking link for their request.Read 7 Oct 2026 · trymaintena.com
- Tracking
- Managers can track repairs in Kanban or table views, set SLA targets and alerts, and review a timestamped audit timeline.Read 7 Oct 2026 · trymaintena.com
- Vendor dispatch
- Maintena ranks a manager’s vendors by trade match, availability, and past performance, and supports one-click assignment with automatic email notification.Read 7 Oct 2026 · trymaintena.com
Plans and prices
Starter $99 a month $99/month; 14 days free, then $99/mo Up to 100 tickets/month · 1 property · 5 vendors · Photo attachments · Email notifications · Activity timeline Read 7 Oct 2026 · trymaintena.com
Growth $299 a month $299/month; 14 days free, then $299/mo Unlimited tickets · Up to 10 properties · Unlimited vendors · AI trade classification · AI urgency scoring · AI vendor dispatch · Photo attachments · SLA tracking & alerts · Priority support Read 7 Oct 2026 · trymaintena.com
Pro $599 a month $599/month; 14 days free, then $599/mo Everything in Growth · Unlimited properties · Advanced SLA reporting · White-label option · Dedicated CSM · API access Read 7 Oct 2026 · trymaintena.com
Where Specifiction places it
- Property Maintenance Management Software#20 of 317.6
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