Best Matrix42 Enterprise Service Management Alternatives in 2026
Updated
20 tools from IT knowledge base software ranked against Matrix42 Enterprise Service Management on the same published basis.
- 1Matrix42 Enterprise Service Management vs GLPI
- 2Matrix42 Enterprise Service Management vs Jitbit Helpdesk
- 3Matrix42 Enterprise Service Management vs Matrix42 FastViewer
- 4Matrix42 Enterprise Service Management vs CompassDocs
- 5Matrix42 Enterprise Service Management vs ITarian Remote Desktop
- 6Matrix42 Enterprise Service Management vs iTop
- 7Matrix42 Enterprise Service Management vs NinjaOne
- 8Matrix42 Enterprise Service Management vs osTicket
- 9Matrix42 Enterprise Service Management vs SuperOps
- 10Matrix42 Enterprise Service Management vs Tango
- 11Matrix42 Enterprise Service Management vs Znuny
- 12Matrix42 Enterprise Service Management vs Hudu
- 13Matrix42 Enterprise Service Management vs Scribe
- 14Matrix42 Enterprise Service Management vs Docusnap
- 15Matrix42 Enterprise Service Management vs Freshservice
- 16Matrix42 Enterprise Service Management vs HESK
- 17Matrix42 Enterprise Service Management vs Liongard
- 18Matrix42 Enterprise Service Management vs Alemba Service Manager
- 19Matrix42 Enterprise Service Management vs Alloy Navigator
- 20Matrix42 Enterprise Service Management vs Deskpro
Matrix42 Enterprise Service Management alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | GLPI | 7.6 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 2 | Jitbit Helpdesk | 7.5 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 3 | Matrix42 FastViewer | 7.5 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 4 | CompassDocs | 7.3 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 5 | ITarian Remote Desktop | 7.3 | Free plan | Free | Android, iOS, Mac, Windows |
| 6 | iTop | 7.3 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 7 | NinjaOne | 7.3 | No | $1.50/mo | Android, API, iOS, Linux, Mac, Web, Windows |
| 8 | osTicket | 7.3 | Free plan | $12/mo | API, self-hosted, Web |
| 9 | SuperOps | 7.3 | No | $1.50/mo | Android, iOS, Linux, Mac, Web, Windows |
| 10 | Tango | 7.3 | Free plan | $1.25/mo | Browser, Mac, Web, Windows |
| 11 | Znuny | 7.3 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 12 | Hudu | 7.2 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 13 | Scribe | 7.2 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 14 | Docusnap | 7.1 | No | €38.75/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 15 | Freshservice | 7.1 | No | $19/mo | Android, API, iOS, Web |
| 16 | HESK | 7.1 | Free plan | self-hosted, Web | |
| 17 | Liongard | 7.1 | API, Linux, Mac, Web, Windows | ||
| 18 | Alemba Service Manager | 7.0 | Android, API, iOS, self-hosted, Web, Windows | ||
| 19 | Alloy Navigator | 7.0 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 20 | Deskpro | 7.0 | No | $39/mo | Android, API, iOS, self-hosted, Web |
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Questions about Matrix42 Enterprise Service Management alternatives
What is the best alternative to Matrix42 Enterprise Service Management?
GLPI, number 1 in IT knowledge base software with a score of 7.6 out of 10. The others here: Jitbit Helpdesk, Matrix42 FastViewer, CompassDocs and 16 more.
What is the best free alternative to Matrix42 Enterprise Service Management?
CompassDocs is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.