OpenText Core Web Optimization

Spec sheet

What it does

OpenText Core Web Optimization is a platform for testing, personalizing and optimizing digital experiences across channels.Read 15 Oct 2026 · opentext.com

API

An extensible JavaScript API framework supports experimentation and third-party integrations.Read 15 Oct 2026 · opentext.com

Security

The overview lists physical security aligned with SSAE16 and SOC2 standards.Read 15 Oct 2026 · opentext.com

Headquarters

Waterloo, Ontario, CanadaRead 4 Oct 2026 · opentext.com

Founded

1991Read 4 Oct 2026 · opentext.com

API integration scope

The product overview lists API connections for analytics, email and other third-party software.Read 15 Oct 2026 · opentext.com

Availability SLA

The enterprise SaaS description states 99.99% server availability and 99% application availability.Read 15 Oct 2026 · opentext.com

BigQuery integration

The product overview says OpenText Customer Data connects with Google BigQuery and other data sources.Read 15 Oct 2026 · opentext.com

CMS and DAM integration

OpenText Web CMS and Digital Asset Management connect to testing and publishing workflows.Read 15 Oct 2026 · opentext.com

Company facts

LinkedIn lists OpenText as a public software company headquartered in Waterloo, Ontario, founded in 1991, with 10,001-plus employees.Read 15 Oct 2026 · linkedin.com

Company legal identity

Crunchbase identifies the legal name as Open Text Corporation and lists founders Frank Tompa, Gaston Gonnet and Tim Bray.Read 15 Oct 2026 · crunchbase.com

Credit model

Managed-service work consumes credits based on test complexity, while self-service use does not consume credits.Read 15 Oct 2026 · opentext.com

Data centers

Listed hosting locations are Oregon and Virginia in the United States, Japan and Ireland.Read 15 Oct 2026 · opentext.com

Experimentation

The product supports A/B and multivariate experiments across channels and devices.Read 15 Oct 2026 · opentext.com

Google integrations

Integrations cover Google Analytics, Google Ads and Google Marketing Platform.Read 15 Oct 2026 · opentext.com

JavaScript dependency

The Optimost technical FAQ says users without JavaScript receive the default page content and search crawlers see the original default code.Read 15 Oct 2026 · forums.opentext.com

Licence

The product is presented as a commercial SaaS and managed-service subscription, with no open-source licence identified.Read 15 Oct 2026 · opentext.com

Limit: caching

A Gartner reviewer reported caching problems that caused services to restart or crash.Read 15 Oct 2026 · gartner.com

Limit: cost

A TrustRadius reviewer said the cost could be a barrier for some organizations.Read 15 Oct 2026 · trustradius.com

Limit: dashboard usability

The G2 reviewer found the dashboard difficult to navigate and said usability improvements were being developed.Read 15 Oct 2026 · g2.com

Limit: review volume

G2 says the product has too few reviews to provide meaningful buying insight.Read 15 Oct 2026 · g2.com

Limit: support and billing complaints

Trustpilot reviewers described post-cancellation charges, paid support that did not resolve issues, difficult contact and forced long contracts.Read 15 Oct 2026 · uk.trustpilot.com

Managed service

OpenText offers a hybrid SaaS and managed-services model with consultants, analysts and technical specialists.Read 15 Oct 2026 · opentext.com

Mobile optimization

Responsive-design testing and mobile-first tools let teams preview and tailor experiences for different devices.Read 15 Oct 2026 · opentext.com

OpenText Web workflow

Web CMS integration supports single sign-on, page-editor experiment creation, server-side audience targeting and publishing winning content with approval workflows.Read 15 Oct 2026 · opentext.com

Praise: deployment

The G2 reviewer said minimal code integration enabled quick deployment and flexible test management.Read 15 Oct 2026 · g2.com

Praise: integration

A Gartner reviewer highlighted ease of integration and improvements in code and integration management.Read 15 Oct 2026 · gartner.com

Praise: managed service

The sole G2 reviewer praised the managed-service approach for reducing internal IT involvement and allowing marketing-led testing.Read 15 Oct 2026 · g2.com

Praise: managed testing

TrustRadius reviewers valued Optimost’s managed service because it reduced dependence on internal IT and supplied testing guidance.Read 15 Oct 2026 · trustradius.com

Rating on G2

4.0 out of 5 from 1 reviewRead 15 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.7 out of 5 from 35 ratings for OpenText Web Content ManagementRead 15 Oct 2026 · gartner.com

Rating on Trustpilot

2.5 out of 5 from 5 reviews for OpenText overallRead 15 Oct 2026 · uk.trustpilot.com

Rating on TrustRadius

7 out of 10 from 6 reviewsRead 15 Oct 2026 · trustradius.com

Real-time analytics

Dashboards report engagement, conversion and behavior metrics in real time.Read 15 Oct 2026 · opentext.com

Reporting

The product offers fully customizable reports plus 30 ready-made reports.Read 15 Oct 2026 · opentext.com

Self-service editor

Subscription plans include a self-service WYSIWYG interface for creating tests.Read 15 Oct 2026 · opentext.com

Support and training

Managed services include one-to-two-hour product walkthroughs, email and telephone support during weekly checkpoints, and PowerPoint result summaries.Read 15 Oct 2026 · opentext.com

Targeting

Audience segmentation and targeting use customer data and real-time audience insights to personalize content.Read 15 Oct 2026 · opentext.com

Plans and prices

Every OpenText Core Web Optimization plan and price →

Where Specifiction places it

• Conversion Rate Optimization Software#25 of 397.6