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PulseCX

pulsecx.in

From ₹10,000/mo Free trial WebAPI
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Spec score 8.3 #44 of 164 in Review Management Software

Spec sheet

Product
PulseCX is a unified B2B platform for organizing customer reviews from connected third-party platforms and assisting with replies.Read 11 Oct 2026 · pulsecx.in
Free plan
NoRead 22 Sep 2026 · pulsecx.in
Integrations
The site lists Google Business Profile, Facebook Business Pages, Yelp, Practo, JustDial, MakeMyTrip, Zomato, MouthShut, Trustpilot, App Store, and Play Store integrations.Read 11 Oct 2026 · pulsecx.in
Security
The privacy policy says data is stored in systems using 256-bit SSL encryption and that personal information is not sold or rented.Read 11 Oct 2026 · pulsecx.in
Support
The contact page says email support aims to respond within 24 hours and lists phone and WhatsApp hours as Monday to Friday, 9am–6pm.Read 11 Oct 2026 · pulsecx.in
Headquarters
Bengaluru, Karnataka, IndiaRead 28 Sep 2026 · pulsecx.in
AI replies
Its AI can personalize and publish configured replies automatically for positive 4-star and 5-star reviews.Read 11 Oct 2026 · pulsecx.in
AI response assistance
YesRead 22 Sep 2026 · pulsecx.in
Alerts
Users can configure review alerts through WhatsApp, Telegram, and email, with routing by location.Read 11 Oct 2026 · pulsecx.in
Billing
The pricing page says prices exclude 18% GST, GST invoices are generated automatically, and payments are processed through Razorpay.Read 11 Oct 2026 · pulsecx.in
CAPA
CAPA workflows support escalation, department assignment, root-cause analysis, corrective and preventive actions, and evidence uploads.Read 11 Oct 2026 · pulsecx.in
Custom integration
Enterprise capabilities include custom webhooks and API for bringing custom NPS channels, support emails, or private surveys into the unified queue.Read 11 Oct 2026 · pulsecx.in
Data rights
The privacy policy describes rights to access, correct, or request deletion of personal data under DPDPA 2023 and applicable international regulations.Read 11 Oct 2026 · pulsecx.in
Inbox and locations
The product brings reviews from multiple platforms and locations into one inbox with filters for stars, status, or platform.Read 11 Oct 2026 · pulsecx.in
Industries
The product is presented for healthcare, hotels and hospitality, restaurants, retail, and local services, including multi-location businesses.Read 11 Oct 2026 · pulsecx.in
Languages
PulseCX says it detects review language and generates replies in that language, with support for 50+ languages.Read 11 Oct 2026 · pulsecx.in
Location limit
1Read 22 Sep 2026 · pulsecx.in
Monitoring alerts
YesRead 22 Sep 2026 · pulsecx.in
Review sources
Google Business Profile,Facebook,Yelp,Practo,JustDial,Local Search,MakeMyTrip,Zomato,MouthShut India,Trustpilot,Google Play,App StoreRead 22 Sep 2026 · pulsecx.in
Trial limits
The listed trial includes up to one location and one user, with Google Reviews, a basic inbox with read-only AI drafts, and a basic analytics dashboard.Read 11 Oct 2026 · pulsecx.in

Plans and prices

One-Time License Fee ₹50,000 a month Exclusive of GST Paid once at onboarding · Covers setup, configuration, and lifetime platform access Read 22 Sep 2026 · pulsecx.in
Growth Trial Free No credit card required 7 days · 1 location · 1 user Read 22 Sep 2026 · pulsecx.in
Growth Plan ₹10,000 a month Exclusive of GST 1 included location · 3 team members per location Read 22 Sep 2026 · pulsecx.in
Premium Plan ₹18,000 a month Exclusive of GST Everything in Growth · ReputationRadar web surveillance · Reddit and Quora monitoring · Consumer court and forum vigilance · Real-time sentiment threat monitoring · 24/7 priority support desk Read 22 Sep 2026 · pulsecx.in
Growth Trial Free 7 Days Free · No credit card required Up to 1 location · 1 user · Google Reviews only · basic inbox and analytics Read 11 Oct 2026 · pulsecx.in
Growth Plan ₹10,000 a month + ₹1,800 GST = ₹11,800 · subscription billed monthly, quarterly, or annually depending on selection Up to 1 location (additional charged) · 3 team members per location Read 11 Oct 2026 · pulsecx.in
Premium Plan ₹18,000 a month + ₹3,240 GST = ₹21,240 Everything in Growth · 24/7 priority support desk · advanced competitor scanners Read 11 Oct 2026 · pulsecx.in
One-Time License Fee ₹50,000, paid once Paid once at onboarding; + ₹9,000 GST = ₹59,000 Setup and configuration · lifetime platform access Read 11 Oct 2026 · pulsecx.in
Enterprise Priced on request Custom volume rate For 21+ locations · unlimited locations and channels · custom terms Read 11 Oct 2026 · pulsecx.in

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