ReviewSense
- 1Runs onAPI, Web
- 2Costsfree trial · paid from $11.25/mo
- 3Location limit2 locations
Overview
ReviewSense is software for monitoring and managing customer reviews across platforms, with AI tools for analysis and replies. It analyzes sentiment, extracts topics, and flags toxic or spam content. Its contextual response drafts can be edited, approved, and published; users can also set automatic replies for positive reviews or route drafts to a manual approval queue. The product tracks sentiment trends, response rates, and review velocity, and alerts users to negative review spikes and potential crises. ReviewSense says it supports more than 50 languages and can detect and mirror a reviewer’s language and script. Its connections include Google, Yelp, Facebook, TripAdvisor, and more than 50 review platforms. Access is through web and API. Plans are billed annually: Starter is 11.25 USD per month, Pro is 33.75 USD per month, and Enterprise is 82.50 USD per month. A 7-day trial is available, but there is no free plan. Starter allows 50 AI responses monthly and two locations total; Enterprise includes unlimited AI responses and locations. The privacy policy lists encryption in transit and at rest, access controls, and other security measures.
Who it is for
Starter is described for small businesses, Pro for growing businesses, and Enterprise for agencies and multi-location businesses. It suits organizations managing reviews across multiple platforms or locations.
What is good
- Analyzes sentiment and extracts review topics.
- Reply drafts can be edited and approved before publishing.
- Supports more than 50 languages.
- Connects to more than 50 review platforms.
- Tracks review velocity and alerts on negative spikes.
What to know first
- No free plan is listed.
- Starter allows 50 AI responses per month.
- Starter has a maximum of two locations total.
- Plans are priced with annual billing.
Verdict
ReviewSense combines review analysis, reply workflows, analytics, and alerts across many platforms. It offers a 7-day trial but no free plan, and its listed paid plans are billed annually.
ReviewSense plans and pricing
All plansCompared on review management software
- Free plan
- Noreviewsense.ai
- Paid from
- $11.25/moreviewsense.ai
- Location limit
- 2 locationsreviewsense.ai
Facts
- Review sources
- 3reviewsense.ai · 20 Sept 2026
- Purpose
- ReviewSense describes itself as AI-powered software for monitoring, managing, analyzing, and responding to customer reviews across platforms.reviewsense.ai · 30 Sept 2026
- AI analysis
- The product analyzes sentiment, extracts topics, and flags toxic or spam content.reviewsense.ai · 30 Sept 2026
- AI replies
- The AI generates contextual, on-brand response drafts that users can edit, approve, and publish.reviewsense.ai · 30 Sept 2026
- Languages
- The homepage states that ReviewSense supports more than 50 languages and can detect and mirror the reviewer's language and script.reviewsense.ai · 30 Sept 2026
- Workflow
- Users can set automatic replies for positive reviews or route AI drafts to a manual approval queue.reviewsense.ai · 30 Sept 2026
- Analytics and alerts
- The product tracks sentiment trends, response rates, and review velocity, and alerts users to negative review spikes and potential crises.reviewsense.ai · 30 Sept 2026
- Broader platform integrations
- The customer review management page says ReviewSense connects Google, Yelp, Facebook, TripAdvisor, and more than 50 review platforms.reviewsense.ai · 30 Sept 2026
- Security
- The privacy policy lists TLS/HTTPS encryption in transit, encryption at rest, access controls, regular security assessments, backups, and incident response procedures.reviewsense.ai · 30 Sept 2026
- AI data use
- The privacy policy says personal or customer data is not used to train third-party AI models; anonymized and aggregated data may be used to improve ReviewSense's AI.reviewsense.ai · 30 Sept 2026
- Privacy and registration
- ReviewSense.ai Ltd says it is registered with the UK Information Commissioner's Office and processes personal data under UK GDPR, the Data Protection Act 2018, and PECR.reviewsense.ai · 30 Sept 2026
- Support
- The contact page says the team typically responds within 24 hours; the pricing page lists email support on Starter and priority support on Pro.reviewsense.ai · 30 Sept 2026
- Intended customers
- The pricing page describes Starter for small businesses, Pro for growing businesses, and Enterprise for agencies and multi-location businesses.reviewsense.ai · 30 Sept 2026
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Sources
- reviewsense.ai/pricing;· checked 20 Sept 2026
- reviewsense.ai· checked 30 Sept 2026
- reviewsense.ai/customer-review-management· checked 30 Sept 2026
- reviewsense.ai/privacy-policy· checked 30 Sept 2026
- reviewsense.ai/contact· checked 30 Sept 2026
- reviewsense.ai/pricing· checked 30 Sept 2026