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SPECIFICTION
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RouterJet

routerjet.com

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Spec score 7.5 #24 of 36 in Lead Routing Software

Spec sheet

Purpose
RouterJet automatically routes new CRM leads to sales representatives to support faster follow-up.Read 30 Sep 2026 · routerjet.com
Security
The DPA states traffic is served over TLS, subprocessor connections use HTTPS, and the production database and backups are encrypted at rest by the hosting provider.Read 30 Sep 2026 · routerjet.com
Headquarters
Abbotsford, British Columbia, CanadaRead 28 Sep 2026 · routerjet.com
Analytics
Lead distribution analytics track follow-up response times and leads arriving while the sales team is offline.Read 30 Sep 2026 · routerjet.com
Assignment speed
RouterJet says it processes leads in real time and assigns them in under 10 seconds.Read 30 Sep 2026 · routerjet.com
Billing limit
Billing is based on agents who actively receive leads rather than total CRM users.Read 30 Sep 2026 · routerjet.com
Data handling
The DPA says RouterJet stores CRM record names, identifiers, titles, and links needed for routing, while other CRM field values are evaluated against rules but not stored.Read 30 Sep 2026 · routerjet.com
Escalation
If a representative does not claim a lead within the set time, RouterJet can move it to another available representative; the FAQ says the time can be as low as one minute.Read 30 Sep 2026 · routerjet.com
Notifications
Available notification channels listed are email, SMS, WhatsApp, Telegram, and Slack, with channels depending on CRM and plan.Read 30 Sep 2026 · routerjet.com
Provider
The DPA identifies the provider as Kenton Hirowatari, doing business as Hirowatari Consulting.Read 30 Sep 2026 · routerjet.com
Round robin
Round-robin assignment distributes incoming leads among available representatives in rotation.Read 30 Sep 2026 · routerjet.com
Routing rules
Custom rules can route leads based on attributes such as location or price.Read 30 Sep 2026 · routerjet.com
Scheduling
Teams can set representative work hours and exclude unavailable representatives from automatic assignment.Read 30 Sep 2026 · routerjet.com
Setup
The site says users can sign in with their CRM and create a rule without webhooks or API keys.Read 30 Sep 2026 · routerjet.com
Supported CRMs
RouterJet works with Pipedrive and Close.Read 30 Sep 2026 · routerjet.com

Plans and prices

Starter $10 a month $10/agent each month; $30/month minimum Round Robin Lead Assignment · Email, SMS, Slack or Telegram alerts · Escalation after 30+ minutes · Agent Scheduling · Monthly Reports Read 30 Sep 2026 · routerjet.com
Business $20 a month $20/agent each month; $60/month minimum All Starter features · WhatsApp alerts · Escalation after 1+ minutes · Weighted Assignment · Daily, Weekly or Monthly Reports · Unlimited Rules · Nested condition groups Read 30 Sep 2026 · routerjet.com

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