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SPECIFICTION
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SmarterTrack

smartertools.com

From $20/mo Free plan API
Visit smartertools.com
Spec score 7.6 #64 of 101 in Help desk software

Spec sheet

Free plan
YesRead 19 Sep 2026 · smartertools.com
Paid from
20Read 19 Sep 2026 · smartertools.com
Headquarters
1903 W. Parkside Lane Ste 106, Phoenix, AZ 85027, United StatesRead 28 Sep 2026 · smartertools.com
Founded
2003Read 28 Sep 2026 · smartertools.com
API access
YesRead 19 Sep 2026 · smartertools.com
Customer portal
YesRead 19 Sep 2026 · smartertools.com
Help center
YesRead 19 Sep 2026 · smartertools.com
Included agent seats
1Read 19 Sep 2026 · smartertools.com
SLA management
YesRead 19 Sep 2026 · smartertools.com
Ticket automation
YesRead 19 Sep 2026 · smartertools.com

Plans and prices

Free Free Single agent · Functionality based on the Enterprise edition · Installed edition available Read 19 Sep 2026 · smartertools.com
Professional $400 a month 2-agent entry configuration · Email ticketing · Live chat · Customer portal · Knowledge base Read 19 Sep 2026 · smartertools.com
Enterprise $900 a month 5-agent entry configuration · Multiple brands · Customizable forms · Single sign-on · Scheduled email reports Read 19 Sep 2026 · smartertools.com
Hosted $20 a month billed monthly Hosted Enterprise edition · Communicator softphone included · Free technical support Read 19 Sep 2026 · smartertools.com

Every SmarterTrack plan and price →

Where Specifiction places it

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