Best SmarterTrack Alternatives in 2026
Updated
20 tools from help desk software ranked against SmarterTrack on the same published basis.
- 1SmarterTrack vs Chatwoot
- 2SmarterTrack vs Vtiger Help Desk
- 3SmarterTrack vs Desk365
- 4SmarterTrack vs Intercom
- 5SmarterTrack vs Help Scout
- 6SmarterTrack vs Freshdesk
- 7SmarterTrack vs Jitbit Helpdesk
- 8SmarterTrack vs LiveAgent
- 9SmarterTrack vs Comm100 Contact Center
- 10SmarterTrack vs Zoho Desk
- 11SmarterTrack vs Odoo Helpdesk
- 12SmarterTrack vs Vivantio
- 13SmarterTrack vs Kustomer
- 14SmarterTrack vs Re:amaze
- 15SmarterTrack vs ManageEngine SupportCenter Plus
- 16SmarterTrack vs Salesforce Service Cloud
- 17SmarterTrack vs FreeScout
- 18SmarterTrack vs ProProfs Help Desk
- 19SmarterTrack vs Teamwork Desk
- 20SmarterTrack vs Zammad
SmarterTrack alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 9.1 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Vtiger Help Desk | 8.9 | Free plan | $12/mo | Android, API, iOS |
| 3 | Desk365 | 8.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 4 | Intercom | 8.5 | No | $19/mo | Android, iOS, Web |
| 5 | Help Scout | 8.5 | Free plan | $25/mo | API |
| 6 | Freshdesk | 8.3 | Free plan | $19/mo | API |
| 7 | Jitbit Helpdesk | 8.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 8 | LiveAgent | 8.2 | No | $15/mo | API |
| 9 | Comm100 Contact Center | 8.2 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 10 | Zoho Desk | 8.0 | Free plan | ₹420/mo | API |
| 11 | Odoo Helpdesk | 7.9 | Free plan | — | API |
| 12 | Vivantio | 7.7 | No | $49/mo | API, self-hosted, Web |
| 13 | Kustomer | 7.7 | No | — | Android, API, iOS, Web |
| 14 | Re:amaze | 7.7 | No | $29/mo | Android, API, iOS, Web |
| 15 | ManageEngine SupportCenter Plus | 7.6 | Free plan | $100/mo | API |
| 16 | Salesforce Service Cloud | 7.5 | No | $25/mo | API |
| 17 | FreeScout | 7.5 | Free plan | Free | API |
| 18 | ProProfs Help Desk | 7.5 | Free plan | $29.99/mo | API |
| 19 | Teamwork Desk | 7.4 | No | $9.50/mo | API |
| 20 | Zammad | 7.4 | No | — | API |
Make your tool an alternative to SmarterTrack
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about SmarterTrack alternatives
What is the best alternative to SmarterTrack?
Chatwoot, number 1 in help desk software with a score of 9.1 out of 10. The others here: Vtiger Help Desk, Desk365, Intercom and 16 more.
What is the best free alternative to SmarterTrack?
Chatwoot is the best-ranked alternative with a free plan. 10 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to SmarterTrack?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.