Social Intents
socialintents.com
Spec sheet
- Product
- Social Intents provides live chat and AI chatbot software for website and messaging conversations, with agents responding through team chat platforms or its web Inbox.Read 12 Oct 2026 · socialintents.com
- Free plan
- NoRead 23 Sep 2026 · socialintents.com
- Trial
- The site offers a 14-day free trial without requiring a credit card.Read 12 Oct 2026 · socialintents.com
- Paid from
- 21Read 23 Sep 2026 · socialintents.com
- Security
- The company says data is encrypted in transit and at rest on AWS infrastructure and describes the service as GDPR compliant.Read 12 Oct 2026 · socialintents.com
- Support
- Business includes priority support, while the company offers customers a live demo with its team.Read 12 Oct 2026 · socialintents.com
- AI models
- Users can train chatbots on their websites and files and choose ChatGPT, Claude, or Gemini.Read 12 Oct 2026 · socialintents.com
- Analytics and help desk
- The product overview lists chat and agent analytics, satisfaction scores, sentiment, conversation exports, and ticket management.Read 12 Oct 2026 · socialintents.com
- Automation and API
- Social Intents documents Zapier, webhooks, and a REST API for connecting chat data and events to other tools.Read 12 Oct 2026 · socialintents.com
- Channels
- The unified Inbox supports website chat, WhatsApp, SMS, and email, and the product overview also lists Messenger among its channels.Read 12 Oct 2026 · socialintents.com
- Data handling
- Its GDPR page says data is hosted on US servers, transcripts can optionally be disabled, and user data is not shared or resold.Read 12 Oct 2026 · help.socialintents.com
- Human handoff
- The chatbot can hand conversations to human agents when a visitor asks for a person or the bot cannot help.Read 12 Oct 2026 · socialintents.com
- Intended customers
- The product overview describes the software as serving businesses and organizations that communicate with customers across websites, messaging apps, and integrated platforms.Read 12 Oct 2026 · socialintents.com
- Plan limits
- The pricing page sets monthly conversation, widget, domain, seat, and AI trained URL limits by plan; Basic and higher list unlimited seats.Read 12 Oct 2026 · socialintents.com
- Team integrations
- Agents can answer chats through Microsoft Teams, Slack, Google Chat, Zoom, or Webex, or use the web Inbox.Read 12 Oct 2026 · socialintents.com
- Website integrations
- Official setup guides cover Shopify, WordPress, BigCommerce, Webflow, Wix, Squarespace, and Google Tag Manager.Read 12 Oct 2026 · socialintents.com
Plans and prices
Lite $21 a month annually ($252/year, calculated from the displayed monthly price) 1 seat · 1 chat widget · 60 conversations/month Read 12 Oct 2026 · socialintents.com
Starter $39 a month annually ($468/yr) 1 chat widget · 1 domain · 4 seats · 250 conversations/month · 200 AI trained URLs Read 12 Oct 2026 · socialintents.com
Basic $69 a month annually ($828/yr) 2 chat widgets · 2 domains · unlimited seats · 1,000 conversations/month · 1,000 AI trained URLs Read 12 Oct 2026 · socialintents.com
Pro $99 a month annually ($1,188/yr) 5 chat widgets · 5 domains · unlimited seats · 5,000 conversations/month · 5,000 AI trained URLs Read 12 Oct 2026 · socialintents.com
Business $199 a month annually ($2,388/yr) 10 chat widgets · 10 domains · unlimited seats · 10,000 conversations/month · 10,000 AI trained URLs Read 12 Oct 2026 · socialintents.com
Enterprise Price not published Custom AI training · Dedicated support · SLA guarantees Read 23 Sep 2026 · socialintents.com
Agency Plan $299 a month monthly 10 sub-accounts/clients · 10 chatbots · 10,000 chat conversations/month · 10,000 AI trained articles Read 12 Oct 2026 · socialintents.com
Where Specifiction places it
- Chatbot Builders#147 of 2577.9