Talkdesk Workforce Management

talkdesk.com

From $165/mo WebiOSAndroid

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Spec score 6.4 #36 of 63 in Customer Service QA Software

Spec sheet

Headquarters: Palo Alto, California, United StatesRead 19 Oct 2026 · talkdesk.com
Founded: 2011Read 19 Oct 2026 · talkdesk.com

Plans and prices

Elite $165 a month Per user, per month Workforce Management · Custom reporting · Screen recording · Performance management · Automated notifications Read 20 Sep 2026 · talkdesk.com

Industry Experience Clouds $225 a month Per user, per month Includes all Elite capabilities · Workforce Management · Industry-specific capabilities Read 20 Sep 2026 · talkdesk.com

Every Talkdesk Workforce Management plan and price →

Where Specifiction places it

Customer Service QA Software#36 of 636.4
Workforce Engagement Management Software#14 of 246.4
Customer Service Gamification Software#22 of 266.5
Contact Center Workforce Management Software#30 of 336.4
AI Customer Service Software#38 of 406.4
Call Center Workforce Management Software#23 of 246.4

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