Tersavia

Spec sheet

What it does

Tersavia is a web booking and business-management platform for salons, spas, medical spas, barbershops, wellness studios and similar appointment businesses.Read 21 Oct 2026 · tersavia.com

Product

Tersavia is a booking and client management platform for salons, spas, and other appointment-driven businesses.Read 2 Oct 2026 · tersavia.com

Integrations

The features page lists two-way Google Calendar sync, and the sub-processors page names Vagaro, Mindbody, Boulevard, and Booker as booking software integrations users may connect.Read 2 Oct 2026 · tersavia.com

Privacy

The privacy policy says recordings and transcripts are stored for customer access, personal information is not sold, deletion can be requested and terminated data is normally deleted within 90 days.Read 21 Oct 2026 · tersavia.com

Support

The support policy states that every customer can contact support by email and receive a response within one business day.Read 2 Oct 2026 · tersavia.com

Headquarters

Orlando, Florida, United StatesRead 28 Sep 2026 · tersavia.com

Founded

LinkedIn lists the company as founded in 2020.Read 21 Oct 2026 · linkedin.com

Access controls

Staff accounts can be granted view-only or full access feature by feature, while Fiona is restricted to the permissions assigned to the user.Read 21 Oct 2026 · tersavia.com

AI data policy

Tersavia says customer data is not used to train or improve external AI models.Read 21 Oct 2026 · tersavia.com

AI reception

AI Reception is described as a 24/7 multilingual service that answers calls and handles bookings, reschedules, cancellations, client lookups, and live transfers.Read 2 Oct 2026 · tersavia.com

AI receptionist

The voice receptionist answers continuously, handles bookings and changes live, answers business questions and can transfer calls to staff.Read 21 Oct 2026 · tersavia.com

AI uses

AI is used for call handling, transcription, summaries, content and social publishing, ad optimization and drafted review replies.Read 21 Oct 2026 · tersavia.com

Booking and CRM

The platform includes an online booking calendar, appointment management, automatic notifications, and customer CRM.Read 2 Oct 2026 · tersavia.com

Company headquarters

LinkedIn lists Orlando, Florida as headquarters and gives a primary address at 4630 S Kirkman Rd, Unit 111, Orlando, Florida 32811.Read 21 Oct 2026 · linkedin.com

Company industry

LinkedIn categorizes Tersavia under IT system custom software development.Read 21 Oct 2026 · linkedin.com

Company size

LinkedIn lists Tersavia at 201–500 employees and shows six employee profiles.Read 21 Oct 2026 · linkedin.com

CRM

Customer records combine call, booking and marketing activity with visit history, spending, notes, tags, treatment notes and lead tracking.Read 21 Oct 2026 · tersavia.com

Data retention

The privacy policy says customer data is deleted within 90 days after service termination unless retention is legally required.Read 2 Oct 2026 · tersavia.com

Fiona assistant

Fiona can book appointments, look up clients, check schedules, manage memberships and produce reports by typed or spoken command.Read 21 Oct 2026 · tersavia.com

Forms

Digital intake forms and waivers can be signed on phones, attached to services, stored as PDFs and refreshed through re-sign rules.Read 21 Oct 2026 · tersavia.com

Forms and reporting

The platform supports digital intake forms and waivers and provides revenue and appointment reporting.Read 2 Oct 2026 · tersavia.com

Free plan limits

The booking platform is presented as free forever for every location, with no contract and no per-seat or per-location platform charge.Read 2 Oct 2026 · tersavia.com

Google data handling

Google API data is limited to calendar synchronization, scheduling and appointment management and is not sold or used to train generalized AI.Read 21 Oct 2026 · tersavia.com

Legal maker

The terms identify Shamrok LLC, a Florida company, as the legal provider of Tersavia.Read 21 Oct 2026 · tersavia.com

License and deployment

The product is presented as a proprietary cloud service; no open-source license or self-hosting package is stated on the official pages reviewed.Read 21 Oct 2026 · tersavia.com

Limit: account deletion

The privacy page says there is no direct in-app deletion button for all account types, so some requests require email verification.Read 21 Oct 2026 · tersavia.com

Limit: card migration

Saved cards transfer only if the existing processor releases them; otherwise cards must be collected again at checkout.Read 21 Oct 2026 · tersavia.com

Limit: data migration

Room and resource configuration rarely exports, and a dedicated text number may not transfer from the previous vendor.Read 21 Oct 2026 · tersavia.com

Limit: subprocessor status

The published subprocessor list says it is still pending review and asks customers to confirm it in writing for vendor assessments.Read 21 Oct 2026 · tersavia.com

Messaging

Free automated communications include confirmations, reminders, updates, cancellations, waitlist notices, payment requests, intake reminders and opt-out handling.Read 21 Oct 2026 · tersavia.com

News: AI platform launch

Tersavia's press page dates its announcement of a fully proprietary AI voice platform to January 9, 2026.Read 21 Oct 2026 · tersavia.com

Operations features

The free platform includes staff time clock, waitlists, payroll, commission tracking, memberships, packages, and resource management.Read 2 Oct 2026 · tersavia.com

Ownership type

LinkedIn identifies Tersavia as privately held.Read 21 Oct 2026 · linkedin.com

Payment requirement

Access to the free platform continues only while the business processes card payments through Tersavia; stopping processing stops platform access.Read 21 Oct 2026 · tersavia.com

Payments

It supports online, in-person, text-link and saved-card payments, card readers, point of sale, deposits, no-show protection, tipping, discounts, refunds and cash-drawer closeout.Read 21 Oct 2026 · tersavia.com

Payments and retail

Listed free features include online and in-person payments, card readers, point of sale, deposits, and retail inventory tracking.Read 2 Oct 2026 · tersavia.com

Processing rates

The terms list Stripe processing at 3.3% in person and 3.5% online or keyed.Read 21 Oct 2026 · tersavia.com

Reliability claim

Terms state a 99.9% uptime target and say payments are designed to remain available.Read 21 Oct 2026 · tersavia.com

Reporting

Reports cover daily plans, revenue, payment distribution, cancellations, no-shows, failed payments, retail sales, timecards, commissions, payroll, memberships and marketing.Read 21 Oct 2026 · tersavia.com

Retail and memberships

The platform includes live retail inventory, automatic membership billing with loyalty points, prepaid or recurring packages and gift cards.Read 21 Oct 2026 · tersavia.com

Scheduling

The free platform provides a drag-and-drop calendar, provider availability, time-off rules, rooms, equipment, two-way Google Calendar sync, waitlists and multiple locations.Read 21 Oct 2026 · tersavia.com

Security and privacy

Tersavia says it uses administrative, technical, and physical safeguards, does not sell personal information, and does not use customer data to train generalized AI models.Read 2 Oct 2026 · tersavia.com

Subprocessor disclosure

Named subprocessors include Stripe-related payment processing, Vercel, Neon, Twilio, Retell, Resend, Anthropic, OpenAI, Google and Meta.Read 21 Oct 2026 · tersavia.com

Supported booking integrations

The voice product connects with Vagaro, Mindbody, Boulevard and Booker and writes appointments into those systems' live calendars.Read 21 Oct 2026 · tersavia.com

Trust disclosure

The sub-processors page says its list is pending review and advises vendor assessors to request written confirmation of the current list.Read 2 Oct 2026 · tersavia.com

Vagaro API integration

Tersavia says its Vagaro connection uses Vagaro's API to read live availability and write bookings back.Read 21 Oct 2026 · tersavia.com

Plans and prices

Every Tersavia plan and price →

Where Specifiction places it

• Salon CRM Software#10 of 458.5
• Salon Payroll Software#12 of 428.3
• Salon Marketing Software#16 of 468.4