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Total Association

total-association.com

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Spec sheet

Product
Total Association presents a connected community management environment covering operations, accounting, community services, and automation.Read 4 Oct 2026 · total-association.com
Audience
The product is described as serving management companies, self-managed condominium and HOA communities, and multifamily and rental operators.Read 4 Oct 2026 · total-association.com
Integrations
The maker names Axela for free collection proceedings on accounts over 60 days delinquent; the reviewed package page describes its other modules as a connected environment without fragile integrations.Read 4 Oct 2026 · total-association.com
Security
The maker says the system uses role-based access and maintains a complete audit history; it does not specify a security certification on the reviewed FAQ page.Read 4 Oct 2026 · total-association.com
Support
The FAQ says customers receive a comprehensive manual, three-day in-house training at no additional cost when they sign up, and phone support when needed.Read 4 Oct 2026 · total-association.com
Accounting
Its accounting features include association fund accounting, accounts payable and receivable, bank reconciliation, budget tracking, and audit-ready records.Read 4 Oct 2026 · total-association.com
Automation
Clara is described as an AI workforce that automates tasks including invoice processing, collections, resident communications, applications, and violation notices.Read 4 Oct 2026 · total-association.com
Collections
Collections include online payments, ACH and card autopay, payment plans, automatic late fees, delinquency notices, and an Axela handoff for accounts 60 or more days delinquent.Read 4 Oct 2026 · total-association.com
Maintenance
Maintenance tools route work orders, coordinate vendors, schedule inspections, track property costs, and show request status to residents and boards.Read 4 Oct 2026 · total-association.com
Mobile
The Members App is offered on iOS and Android, and the resident portal is described as available on web and mobile.Read 4 Oct 2026 · total-association.com
Published pricing
The package page names six packages but does not state package prices; it directs visitors to book a discovery call.Read 4 Oct 2026 · total-association.com
Reporting
Reporting features include board and financial report packages, budget drafting, variance analysis, cash-flow forecasting, scheduled delivery, and portfolio summaries.Read 4 Oct 2026 · total-association.com
Trial and onboarding
The company offers a free first month using the customer's real portfolio, free data migration, and three days of in-house training.Read 4 Oct 2026 · total-association.com

Plans and prices

Access Control Priced on request RFID and face-recognition entry · residency-linked credentials · entry logs · hardware included free Read 4 Oct 2026 · total-association.com
Base Priced on request 35-section CRM and accounting core · Clara · board and member portals · iOS and Android Members App Read 4 Oct 2026 · total-association.com
Digital Intercom Priced on request Video intercom to app · remote door release · delivery and guest flows · intercom hardware included free Read 4 Oct 2026 · total-association.com
Digital Verification Priced on request Identity verification · digital signatures with audit trail · verified guest declarations · hardware included free Read 4 Oct 2026 · total-association.com
Front Gate Priced on request Front Gate app and scanners · license-plate recognition · visitor pre-authorization · hardware included free Read 4 Oct 2026 · total-association.com
High End Priced on request Front-desk and concierge suite · package receiving · digital signage · valet and amenity coordination · hardware included free Read 4 Oct 2026 · total-association.com

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Where Specifiction places it

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