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SPECIFICTION
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TrackGenie

trackgenie.io

From $10/mo WebAPI
Visit trackgenie.io
Spec score 7.2 #22 of 28 in Order Tracking Software

What it is

TrackGenie automates shipment tracking for online stores through web and API access. Shipments can sync from Shopify, WooCommerce, and other e-commerce platforms without manual entry. The service lists more than 1,200 global carriers, including DHL, FedEx, UPS, and USPS. Customer updates can be sent by email, SMS, or WhatsApp. Stores can create tracking pages with their logos and colors, while delivery-performance analytics help identify issues and refine shipping strategy. Multi-user support includes role-based permissions. Documentation lists Shopify, a WooCommerce WordPress plugin, custom REST API integration, an API reference, and webhooks. Security details include TLS/SSL in transit, AES-256 for sensitive data at rest, bcrypt password hashing, and role-based access controls. The company says it does not sell personal data and describes its practices as GDPR- and CCPA-compliant. The free plan covers up to 50 shipments monthly with basic tracking. Paid plans are Starter at $10 a month, Growth at $20 a month, and Pro at $40 a month; Enterprise pricing is custom.

Spec sheet

Product
TrackGenie provides automated shipment tracking for online stores.Read 7 Oct 2026 · trackgenie.io
Integrations
The maker’s documentation lists Shopify, a WooCommerce WordPress plugin, and custom REST API integration.Read 7 Oct 2026 · docs.trackgenie.io
Security
The privacy policy says TrackGenie uses TLS/SSL in transit, AES-256 for sensitive data at rest, bcrypt password hashing, and role-based access controls.Read 7 Oct 2026 · trackgenie.io
Support
The privacy policy gives [email protected] as its support contact.Read 7 Oct 2026 · trackgenie.io
Analytics
The product provides delivery performance analytics to help identify issues and optimize shipping strategy.Read 7 Oct 2026 · trackgenie.io
Automatic tracking
The site says shipments sync automatically from Shopify, WooCommerce, and other e-commerce platforms without manual entry.Read 7 Oct 2026 · trackgenie.io
Branded pages
TrackGenie offers customizable tracking pages with a store’s logo and colors.Read 7 Oct 2026 · trackgenie.io
Carrier coverage
TrackGenie lists support for more than 1,200 global carriers, including DHL, FedEx, UPS, and USPS.Read 7 Oct 2026 · trackgenie.io
Developer tools
The documentation lists an API reference and webhooks.Read 7 Oct 2026 · docs.trackgenie.io
Free tier limit
The Free plan includes up to 50 shipments monthly and basic tracking.Read 7 Oct 2026 · trackgenie.io
Notifications
The site lists customer updates by email, SMS, and WhatsApp.Read 7 Oct 2026 · trackgenie.io
Privacy claims
The privacy policy says TrackGenie does not sell personal data and describes its practices as GDPR- and CCPA-compliant.Read 7 Oct 2026 · trackgenie.io
Team features
TrackGenie lists multi-user support with role-based permissions.Read 7 Oct 2026 · trackgenie.io

Plans and prices

Starter $10 a month Up to 500 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page · SMS & WhatsApp notifications Read 7 Oct 2026 · trackgenie.io
Growth $20 a month Up to 2000 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page · SMS & WhatsApp notifications · AI-powered WhatsApp support agent Read 7 Oct 2026 · trackgenie.io
Pro $40 a month Up to 5000 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page · SMS & WhatsApp notifications · AI-powered WhatsApp support agent · API & Webhook integration Read 7 Oct 2026 · trackgenie.io
Enterprise Plan Priced on request Custom solutions for large organizations · Dedicated support · Enterprise-grade features · Custom pricing by contacting [email protected] Read 7 Oct 2026 · trackgenie.io
Free Price not published Up to 50 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Basic tracking Read 7 Oct 2026 · trackgenie.io

Every TrackGenie plan and price →

Strong points and limits

Strong points

  • Automatic Shopify and WooCommerce syncing
  • More than 1,200 supported carriers
  • Email, SMS, and WhatsApp updates
  • Custom branded tracking pages
  • REST API and webhooks

Limits

  • Free plan limited to 50 shipments monthly
  • Enterprise pricing requires contacting the company
  • Web and API platforms only
  • Basic tracking on the free plan

Who it suits

TrackGenie suits online stores needing automated carrier tracking, branded customer pages, notifications, and delivery analytics. Its API and webhooks also fit teams connecting tracking to custom systems.

Verdict

TrackGenie combines broad carrier coverage with automated syncing, branded pages, notifications, analytics, and developer connections. The free tier is limited to 50 monthly shipments, while paid plans increase shipment capacity and add capabilities.

Where Specifiction places it

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