UnitConnect
unitconnect.com
What it is
UnitConnect is web-based property management software for commercial and residential portfolios. It supports retail and shopping centers, mixed-use properties, industrial and office buildings, and single-tenant NNN assets. Lease tools track terms, create and email tenant invoices with attachments, accept partial payments, and apply late fees. CAM reconciliation handles recurring charges, limits, caps, base-year amounts, and pro-rata allocation based on lease start date and share. Accounting includes a property, tenant, and owner general ledger, budgets, reports, and bank synchronization for reconciling income and expenses. The tenant portal provides ACH or card payments, shared documents, announcements, lease information, rent invoices, and maintenance requests; tenants use it free. Plans include training and support, with technical help listed from 8am to 8pm EST. There is no free plan, but a 15-day trial is available. Starter costs $79 a month.
Spec sheet
- What it does
- UnitConnect is property management software for commercial and residential properties.Read 29 Sep 2026 · unitconnect.com
- Integrations
- The features page says Bank Sync connects to a bank to reconcile income and expenses; it does not name a specific bank integration.Read 29 Sep 2026 · unitconnect.com
- Security
- The privacy policy says personal information is protected with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.Read 29 Sep 2026 · unitconnect.com
- Compliance
- The maker's opened pages did not state a named security certification or compliance standard.Read 29 Sep 2026 · unitconnect.com
- Headquarters
- Forest Hills, New York, USARead 28 Sep 2026 · unitconnect.com
- Founded
- 2007Read 28 Sep 2026 · unitconnect.com
- Accounting
- Accounting features include a general ledger for properties, tenants, and owners, budgets, reporting, and bank sync for reconciling income and expenses.Read 29 Sep 2026 · unitconnect.com
- CAM reconciliation
- CAM tools support recurring charges, limits and caps, base-year amounts, and pro-rata allocation based on lease start date and share.Read 29 Sep 2026 · unitconnect.com
- Company history
- The about page says UnitConnect got its start in 2007 when a commercial property manager and a software engineer joined to create a real estate management program.Read 29 Sep 2026 · unitconnect.com
- Lease billing
- Users can track lease terms, create tenant invoices, email invoices with attachments, accept partial payments, and apply late fees.Read 29 Sep 2026 · unitconnect.com
- Notable payment fees
- Optional payment processing lists a $79.00 one-time setup fee per business bank account, ACH fees of $10 + .50¢ per transaction monthly, and a 2.75% tenant credit-card fee per transaction.Read 29 Sep 2026 · unitconnect.com
- Support and onboarding
- Plans include free training and support, and the features page says technical help is available from 8am to 8pm EST.Read 29 Sep 2026 · unitconnect.com
- Target portfolios
- The maker describes support for retail and shopping centers, mixed-use properties, industrial and office buildings, and single-tenant NNN assets.Read 29 Sep 2026 · unitconnect.com
- Tenant portal
- The tenant portal supports online ACH or card payments, shared documents, announcements, lease information, rent invoices, and maintenance requests.Read 29 Sep 2026 · unitconnect.com
- Tenant portal cost
- The maker says the tenant portal is free for tenants.Read 29 Sep 2026 · unitconnect.com
Plans and prices
Starter $79 a month per month 30 Tenants · Unlimited Storage · Unlimited Users Read 29 Sep 2026 · unitconnect.com
professional $149 a month per month 100 Tenants · Unlimited Storage · Unlimited Users Read 29 Sep 2026 · unitconnect.com
Busines $249 a month per month 200 Tenants · Unlimited Storage · Unlimited Users Read 29 Sep 2026 · unitconnect.com
Strong points and limits
Strong points
- Lease and tenant invoice management
- CAM caps and pro-rata allocation
- General ledger, budgets, and reporting
- Free tenant portal
- Training and support included
Limits
- No free plan
- Payment processing adds listed transaction fees
- Starter supports 30 tenants
- Technical help hours are listed as 8am–8pm EST
Who it suits
It suits commercial and residential property managers handling leases, CAM charges, accounting, tenant payments, and maintenance workflows.
Verdict
UnitConnect brings lease administration, CAM reconciliation, accounting, and tenant communication into one web platform. Its monthly plans, payment fees, and tenant limits should be checked against portfolio size.
Where Specifiction places it
- Commercial Property Management Software#11 of 207.6
