Tech riderRev. 3 Oct 2026
Verint CX Analytics
- 1Runs onWeb
- 2CostsNot stated by the maker
- 3Sentiment analysisYes
- 4Journey analysisYes
- 5Interaction analyticsYes
- 6Feedback channelsomnichannel
- 7Text analyticsYes
6 lines stated Written from the maker's own pages: verint.com
Overview
Verint CX Analytics is ranked #8 of 27 in customer experience analytics software on Specifiction. It runs on Web.
Verint CX Analytics plans and pricing
All plansVerint CX Analytics Not published Contact sales for a demo; no public price stated verint.com · 3 Oct 2026
Verint CX Analytics Not published Pricing by contacting sales; modular solutions and available features depend on configuration verint.com · 3 Oct 2026
Compared on customer experience analytics software
- Sentiment analysis
- Yesverint.com
- Journey analysis
- Yesverint.com
- Interaction analytics
- Yesverint.com
- Feedback channels
- omnichannelverint.com
- Text analytics
- Yesverint.com
Facts
- Purpose
- Verint CX Analytics uses AI to surface customer experience insights from customer interactions across channels.verint.com · 3 Oct 2026
- Interaction analysis
- CX Intelligence analyzes voice and digital conversations across human and AI agents.verint.com · 3 Oct 2026
- Transcription
- Verint says Exact Transcription Bot provides transcription accuracy above 90% and captures speaker-separated transcripts and metadata.verint.com · 3 Oct 2026
- Natural-language insights
- Data Insights Bot lets users query interaction, experience, and workforce data in natural language and surfaces trends, anomalies, and correlations.verint.com · 3 Oct 2026
- Voice of the Customer
- Verint Voice of the Customer surfaces trends, risks, and opportunities from customer signals including surveys, conversations, digital behavior, and transaction patterns.verint.com · 3 Oct 2026
- Integrations
- Verint says its CX Automation Platform runs on existing infrastructure and integrates with any CCaaS, CRM, or AI model.verint.com · 3 Oct 2026
- Intended users
- Verint describes CX analytics as helping organizations, business leaders, analysts, and IT developers understand contact-center trends and anomalies.verint.com · 3 Oct 2026
- Security
- Verint says its cybersecurity program uses frameworks including SOC 2, PCI-DSS, ISO 27001, NIST CSF, and NIST 800-53, and that applicable products and services may have relevant certifications or conformance.verint.com · 3 Oct 2026
- Support
- Verint offers customer self-service support, live product support, a knowledge base, support tickets, documentation, and training through Verint Connect.verint.com · 3 Oct 2026
- Pricing availability
- The product page offers a demo and directs visitors to contact sales; it does not state a price.verint.com · 3 Oct 2026
- Target users
- The product is designed for organizations and their business leaders, analysts, and IT developers working with contact center behavioral data.verint.com · 3 Oct 2026
- Omnichannel analysis
- CX Intelligence provides visibility into voice and digital conversations involving human and AI agents.verint.com · 3 Oct 2026
- GenAI insights
- Genie Bot generates validated insights from customer interactions captured by Verint Speech Analytics and Calabrio Conversation Intelligence.verint.com · 3 Oct 2026
- Natural-language queries
- Data Insights Bot lets users ask questions in natural language and surfaces trends, anomalies, and correlations across interaction, experience, and workforce data.verint.com · 3 Oct 2026
- Deployment
- The brochure describes CX Analytics as part of Verint's cloud solutions and says its modular capabilities can be adopted at an organization's own pace.verint.com · 3 Oct 2026
- Feature availability
- Verint says brochure features are subject to change and that not all functionality is available in all configurations.verint.com · 3 Oct 2026
- Company scale
- Verint says it is headquartered in Melville, New York, serves customers in more than 175 countries, and has about 4,000 dedicated professionals.verint.com · 3 Oct 2026
Company
- Company headquarters
- Verint lists its worldwide headquarters at 225 Broadhollow Road, Suite 130, Melville, New York 11747.verint.com · 3 Oct 2026
- Company founded
- A Verint company fact sheet states that Verint was founded in 1994.verint.com · 3 Oct 2026
- Headquarters
- Melville, New York, USAverint.com · 28 Sept 2026
Best Verint CX Analytics alternatives
See all 20 All accessCh 01 Fullstory Free planFree trialAndroid Free to start7.8 All accessCh 02 Checkbox Voice of Customer Free trialAPIself-hosted from $30/mo6.9 All accessCh 03 Qualtrics Free planAPI from $420/mo6.9 All accessCh 04 Clootrack Free trialAPIself-hosted 6.8 All accessCh 05 Alida AndroidAPI 6.7 All accessCh 06 Contentsquare Free planAPI Free to start6.7
Where it ranks on Specifiction
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Sources
- verint.com/cx-analytics/· checked 3 Oct 2026
- verint.com/our-company/corporate-responsibility/in· checked 3 Oct 2026
- verint.com/services-support/· checked 3 Oct 2026
- verint.com/our-company/global-locations/· checked 3 Oct 2026
- verint.com/corporate/misc/Verint_Fact_Sheet_Januar· checked 3 Oct 2026
- verint.com/analytics-insights/· checked 3 Oct 2026
- verint.com/wp-content/uploads/2026/05/cx-analytics· checked 3 Oct 2026
- verint.com/our-company/· checked 3 Oct 2026