Tech riderRev. 7 Oct 2026
  1. 1Runs onAndroid, iOS, Web
  2. 2CostsNot stated by the maker
  3. 3Confidential counselingYes
  4. 4Financial and legal helpYes
  5. 5Work-life supportYes
  6. 6Crisis supportYes
  7. 7Included sessions6 sessions
  8. 8Employee access channelsdedicated helpline, live chat, email, online portal
7 lines stated Written from the maker's own pages: wsm-wellbeing.co.uk
The Wellbeing Solutions EAP homepage

Overview

Wellbeing Solutions EAP is ranked #14 of 21 in employee assistance program software on Specifiction. It runs on Android, iOS, Web. There is no free plan.

Wellbeing Solutions EAP plans and pricing

All plans
Essential EAP Not published 6 counselling sessions per employee per issue · quote required wsm-wellbeing.co.uk · 7 Oct 2026
Premier EAP Not published 6 counselling sessions per employee per issue · quote required wsm-wellbeing.co.uk · 7 Oct 2026

Compared on employee assistance program software

Confidential counseling
Yeswsm-wellbeing.co.uk
Financial and legal help
Yeswsm-wellbeing.co.uk
Work-life support
Yeswsm-wellbeing.co.uk
Crisis support
Yeswsm-wellbeing.co.uk
Included sessions
6 sessionswsm-wellbeing.co.uk
Employee access channels
dedicated helpline, live chat, email, online portalwsm-wellbeing.co.uk

Facts

Purpose
The EAP provides confidential counselling, advice and support for employees’ mental, emotional and general psychological wellbeing, including work and personal issues.wsm-wellbeing.co.uk · 7 Oct 2026
Always-on support
Its UK-based call centre is open 365 days a year and staffed 24/7 by specialist counsellors and advisors.wsm-wellbeing.co.uk · 7 Oct 2026
Access channels
Employees can reach the service through a dedicated helpline, live chat, email or online portal.wsm-wellbeing.co.uk · 7 Oct 2026
Counselling
The EAP offers telephone and face-to-face counselling, and the Premier package adds video, in-person and live-chat counselling.wsm-wellbeing.co.uk · 7 Oct 2026
Family access
Employees’ immediate family members can access EAP services, and the Premier package includes couples and family therapy.wsm-wellbeing.co.uk · 7 Oct 2026
Confidentiality
The FAQ says information about an individual using the service is not shared with their employer or anyone else without explicit consent.wsm-wellbeing.co.uk · 7 Oct 2026
Privacy safeguards
The privacy policy says internet transmissions are encrypted using SSL/TLS and access to personal information is restricted to authorised personnel.wsm-wellbeing.co.uk · 7 Oct 2026
Reporting
Organisations of all sizes receive quarterly management information reports covering issue types, utilisation rates and general feedback.wsm-wellbeing.co.uk · 7 Oct 2026
Management support
The EAP includes managers’ advice, coaching and a referral helpline to support team wellbeing.wsm-wellbeing.co.uk · 7 Oct 2026
Additional services
The wider wellbeing offering includes critical incident response, neurodiversity support, wellbeing education and Mental Health First Aid training.wsm-wellbeing.co.uk · 7 Oct 2026
Contract terms
The company lists 12-, 36- and 60-month contract options for its EAP services.wsm-wellbeing.co.uk · 7 Oct 2026
Pricing
The Essential and Premier package pages direct prospective customers to request a quote and show no prices.wsm-wellbeing.co.uk · 7 Oct 2026
Intended customers
The EAP is offered to organisations and their employees, with the company describing its packages as tailored to organisations’ needs.wsm-wellbeing.co.uk · 7 Oct 2026

Company

Founded
2001wsm-wellbeing.co.uk · 28 Sept 2026
Headquarters
United Kingdomwsm-wellbeing.co.uk · 28 Sept 2026

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Sources