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YCloud
ycloud.com
Spec sheet
- Product
- YCloud is a marketing, sales, and customer service platform built for businesses operating on WhatsApp.Read 3 Oct 2026 · helpdocs.ycloud.com
- Intended users
- YCloud says it serves growing startups, medium-sized businesses, enterprises, resellers, and partners.Read 3 Oct 2026 · ycloud.com
- API
- YCloud provides a REST API that returns JSON and documents examples in Java, Python, PHP, and JavaScript.Read 3 Oct 2026 · docs.ycloud.com
- Integrations
- The site lists Shopify integration, and the pricing page offers Shopify as a $5 /shop /mo add-on.Read 3 Oct 2026 · ycloud.com
- Security
- YCloud says it is ISO 27001 certified and describes encryption, access controls, security audits, and encrypted transmission as security measures.Read 3 Oct 2026 · ycloud.com
- Support
- The Free plan includes docs and email support on weekdays from 9:30am to 18:30pm UTC+8; Enterprise includes 24*7 Priority support.Read 3 Oct 2026 · ycloud.com
- Headquarters
- SingaporeRead 28 Sep 2026 · ycloud.com
- Campaigns and automation
- Campaign broadcasts and automated WhatsApp marketing journeys are offered for reaching customers and timing messages.Read 3 Oct 2026 · ycloud.com
- Company headquarters
- YCloud says it is headquartered in Singapore.Read 3 Oct 2026 · ycloud.com
- Inbox and chatbot
- YCloud centralizes WhatsApp messages in a team inbox and offers chatbot workflows with AI integration for customer support.Read 3 Oct 2026 · ycloud.com
- Messaging
- The platform supports WhatsApp verification, marketing, notification, and customer service messages.Read 3 Oct 2026 · ycloud.com
- Messaging fees
- WhatsApp fees are excluded from the YCloud subscription, and YCloud says it charges Meta rates without additional message markup.Read 3 Oct 2026 · ycloud.com
- Meta provider
- YCloud describes itself as a Meta official, Premier level WhatsApp Business Solution Provider.Read 3 Oct 2026 · helpdocs.ycloud.com
- Privacy and hosting
- YCloud's privacy policy says its primary servers are currently in Singapore and that personal data may be processed outside a user's jurisdiction.Read 3 Oct 2026 · ycloud.com
- WhatsApp commerce
- The product page describes product catalogs, order confirmations, billing updates, WhatsApp Pay, interactive Flows, and click-to-WhatsApp ads.Read 3 Oct 2026 · ycloud.com
Plans and prices
Free Free $0 /yr 1 User account · 2 Channels · 500K Generative AI credits · 1K Translation characters · System roles only · 6 months for chat data storage · WhatsApp Message Charges Read 3 Oct 2026 · ycloud.com
Growth $39 a month $468 /yr 2 User accounts · 3 Channels · 5M Generative AI credits · 10K Translation characters · System roles only · 6 months for chat data storage · WhatsApp Message Charges Read 3 Oct 2026 · ycloud.com
Pro $89 a month $1068 /yr 6 User accounts · 8 Channels · 20M Generative AI credits · 100K Translation characters · System and customized roles · 6 months for chat data storage · WhatsApp Message Charges Read 3 Oct 2026 · ycloud.com
Enterprise $399 a month $4788 /yr 40 User accounts · 30 Channels · 100M Generative AI credits · 500K Translation characters · System and customized roles · Permanent storage · WhatsApp Message Charges Read 3 Oct 2026 · ycloud.com
Where Specifiction places it
- WhatsApp Customer Service Software#24 of 347.7
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