ZyroAI Speech Analytics

Spec sheet

What it does

ZyroAI Speech Analytics transcribes and analyses every customer conversation, human or AI, for compliance, sentiment and quality.Read 4 Oct 2026 · zyroai.com

Purpose

ZyroAI Speech Analytics transcribes and analyzes customer conversations from human or AI agents for compliance, sentiment, and quality.Read 5 Oct 2026 · zyroai.com

Audience

The product is described as built for Indian BFSI conversations; ZyroAI describes its broader platform as serving banks, NBFCs and fintechs.Read 4 Oct 2026 · zyroai.com

Deployment

The product page says it can be deployed India-hosted or on-premise.Read 5 Oct 2026 · zyroai.com

Integrations

The page names existing telephony and ZyroAI Voice AI agents as supported call sources; it does not name third-party integrations.Read 4 Oct 2026 · zyroai.com

Support

ZyroAI lists a support email and says its support includes a dedicated onboarding team available 24×7.Read 5 Oct 2026 · zyroai.com

Headquarters

ZyroAI lists its headquarters as Mumbai and Bengaluru, India.Read 4 Oct 2026 · zyroai.com

Agent coaching

It scores agent conversations against a quality framework and creates coaching notes for team leads.Read 5 Oct 2026 · zyroai.com

Call sources

It analyzes recordings and live calls from existing telephony and calls handled by ZyroAI Voice AI agents.Read 5 Oct 2026 · zyroai.com

Compliance checks

It checks calls for mandatory disclosures, prohibited language, and script adherence.Read 5 Oct 2026 · zyroai.com

Compliance monitoring

It checks calls for mandatory disclosures, prohibited language and script adherence.Read 4 Oct 2026 · zyroai.com

Coverage

The product says it analyzes every call rather than sampling a subset.Read 5 Oct 2026 · zyroai.com

Data protection

ZyroAI says its data handling is designed around India's DPDP Act, including minimization, purpose-bound processing, and controlled retention.Read 5 Oct 2026 · zyroai.com

Intended customers

The product is presented for Indian BFSI conversations, and ZyroAI describes its focus as banks, NBFCs, fintechs, and other financial institutions.Read 5 Oct 2026 · zyroai.com

Languages

It supports Hindi, English, and regional Indian languages, including mixed-language calls.Read 5 Oct 2026 · zyroai.com

Pricing

The product page offers a demo and walkthrough; it does not state a price.Read 5 Oct 2026 · zyroai.com

Security and data residency

ZyroAI says its platform is India-hosted and customer data stays within Indian jurisdiction; it also offers on-premise or India-hosted cloud deployment.Read 5 Oct 2026 · zyroai.com

Sentiment and intent

It tracks escalation risk, complaint signals, and buying intent, with flagged timestamps.Read 5 Oct 2026 · zyroai.com

Where Specifiction places it

• Speech Analytics Software#27 of 306.4