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Acquire
acquire.io
Spec sheet
- Product
- Acquire describes itself as a customer service platform for improving support with workflows and digital channels.Read 11 Oct 2026 · acquire.io
- Platforms
- Acquire documents web installation, iOS and Android apps, and desktop applications for Mac and Windows.Read 11 Oct 2026 · docs.acquire.io
- Free plan
- NoRead 20 Sep 2026 · acquire.io
- Integrations
- Acquire's help center describes integrations across CRM, social, chatbot, ecommerce, support, and automation categories.Read 11 Oct 2026 · help.acquire.io
- Security
- Acquire's security page says it follows SOC 2 Trust Service Principles and references HIPAA, GDPR, and PCI-DSS requirements.Read 11 Oct 2026 · acquire.io
- Support
- Acquire's installation guide directs users to live chat or [email protected] for help.Read 11 Oct 2026 · docs.acquire.io
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · acquire.io
- Founded
- 2016Read 28 Sep 2026 · acquire.io
- Channels
- The platform supports customer conversations through chat, SMS, email, voice, and video.Read 11 Oct 2026 · acquire.io
- Chat channels
- omnichannelRead 20 Sep 2026 · acquire.io
- Chatbots
- Acquire says teams can build sequence and conversational chatbots to automate support and collect customer information.Read 11 Oct 2026 · test.acquire.io
- Cobrowse
- Acquire describes cobrowsing and screen sharing features that let agents guide customers through their browsers.Read 11 Oct 2026 · test.acquire.io
- Live agent chat
- YesRead 20 Sep 2026 · acquire.io
- Live chat
- Agents can view customer information and conversation history, handle multiple chats, and route inquiries using customizable business rules.Read 11 Oct 2026 · acquire.io
- Pricing detail
- The pricing page presents self-service and integrated solutions with a “Contact us” call to action and no displayed prices.Read 11 Oct 2026 · acquire.io
- Salesforce
- The Salesforce integration can sync customer details and conversations and map Acquire data to Salesforce records.Read 11 Oct 2026 · help.acquire.io
- Shopify limitation
- Acquire's Shopify integration supports order management, but credit card details cannot be processed in Acquire.Read 11 Oct 2026 · help.acquire.io
- Visitor tracking
- YesRead 20 Sep 2026 · acquire.io
- Website chatbot
- YesRead 20 Sep 2026 · acquire.io
Plans and prices
Coming soon Price not published More channels · Bot · Cross-channel conversations · Video recording · Live reporting · Task management Read 20 Sep 2026 · acquire.io
Integrated solution Priced on request Chat widget · SMS call deflection · SMS and email channels · workflows · one-way and two-way video · reporting · customer data import/export Read 11 Oct 2026 · acquire.io
Self service Priced on request Chat widget · SLA and alerts · workflows · prioritization and queues · one-way and two-way video · reporting Read 11 Oct 2026 · acquire.io
Where Specifiction places it
- Conversational Support Software#8 of 278.6
- Live chat software#28 of 948.3
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