Chatra

Spec sheet

Product

Chatra lets website visitors contact businesses by live chat while agents are online or send messages when agents are offline.Read 8 Oct 2026 · chatra.com

Free plan

YesRead 23 Sep 2026 · chatra.com

Paid from

25Read 23 Sep 2026 · chatra.com

Integrations

The plans page lists WordPress, Shopify, WooCommerce, Ecwid, Slack, BigCommerce, Help Scout, and Zapier integrations.Read 8 Oct 2026 · chatra.com

Mobile apps

Chatra provides an agent dashboard accessible in a browser and mobile apps for iOS and Android.Read 8 Oct 2026 · chatra.com

Security

The plans page describes the chat widget as SSL-encrypted, and Chatra publishes a data processing addendum and GDPR information.Read 8 Oct 2026 · chatra.com

Privacy

Chatra’s privacy policy says visitor identification tokens and related chat information are stored in browser local storage or cookies, by default indefinitely in local storage or for one year in cookies.Read 8 Oct 2026 · chatra.com

Support

Chatra lists email support Monday through Friday, 3am–4pm EST, and offers help setting up integrations and installations.Read 8 Oct 2026 · chatra.com

Founded

Chatra says it launched its live chat tool in 2015.Read 8 Oct 2026 · chatra.com

Company

Chatra’s privacy policy identifies Roger Wilco LLC as the provider, and its homepage says Chatra is now a Brevo company.Read 8 Oct 2026 · chatra.com

Channels

The product offers a dashboard for handling website chat alongside email, Facebook Messenger, and Instagram conversations.Read 8 Oct 2026 · chatra.com

Chat channels

omnichannelRead 23 Sep 2026 · chatra.com

Chatbots

Chat bots can present visitors with automated messages and reply options, then transfer them to a support agent.Read 8 Oct 2026 · chatra.com

Developer tools

The plans page lists a JavaScript API, REST API, outgoing webhooks, and integration with existing users.Read 8 Oct 2026 · chatra.com

Free-plan limit

The Free plan allows one agent and up to five chats per month, while the paid plans list unlimited monthly chats.Read 8 Oct 2026 · chatra.com

Included agent seats

1Read 23 Sep 2026 · chatra.com

Live agent chat

YesRead 23 Sep 2026 · chatra.com

Proactive messages

Targeted chats and behavioral triggers can start conversations on selected web pages, including landing, contact, and checkout pages.Read 8 Oct 2026 · chatra.com

Visitor tracking

Agents can view a real-time list of website visitors with details such as location, current page, referrer, operating system, and browser.Read 8 Oct 2026 · chatra.com

Website chatbot

YesRead 23 Sep 2026 · chatra.com

Plans and prices

Every Chatra plan and price →

Where Specifiction places it

• Conversational Support Software#6 of 279.0
• Live chat software#24 of 948.5