Conversational Support Software
Alternatives to Chatra
The tools Specifiction weighs against Chatra, from its list of conversational support software, each with its plans, platforms and spec score.
- 01
Chatwoot Chatwoot suits teams handling customer support, sales, or engagement across multiple conversation channels.
From $19/mo Free plan Open source Web · Linux · iOS · Android9.4 Visit Specs - 02 Crisp
Crisp suits customer support, inbound sales and marketing teams that need a shared inbox and customer-facing chat.
From $45/mo Free plan Web · Windows · macOS · iOS9.4 Visit Specs - 03
Freshchat Freshchat suits teams that need to manage customer messages across web, mobile, and messaging channels.
From $19/mo Free plan Web · iOS · Android · API9.1 Visit Specs - 04
Front From $25/mo Free trial Web · Windows · macOS · iOS9.1 Visit Specs - 05
JivoChat JivoChat suits teams handling website conversations across chat channels and platforms.
From $28/mo Free plan Web · Windows · macOS · Linux9.1 Visit Specs - 06
LiveChat LiveChat is designed for B2B SaaS companies and ecommerce stores that need website chat for support, lead qualification, or sales.
From $19/mo Free trial Web · Windows · macOS · iOS8.8 Visit Specs - 07
Acquire Free trial Web · Windows · macOS · iOS8.6 Visit Specs - 08 Intercom
Intercom suits businesses that need customer messaging across web and mobile, with both automated answers and agent handoff.
From $0.99/mo Free trial Web · iOS · Android8.6 Visit Specs - 09
Smartsupp It suits businesses that want website chat and visitor tracking alongside messaging channels such as WhatsApp and Facebook Messenger.
From $16/mo Free plan Web · iOS · Android8.5 Visit Specs - 10
Re:amaze Re:amaze suits online businesses, including ecommerce stores and SaaS businesses, that handle customer conversations across multiple channels.
From $29/mo Free trial Web · iOS · Android · API8.4 Visit Specs - 11
DelightChat DelightChat is aimed at small and medium-sized D2C and ecommerce brands operating lean teams.
From $29/mo Free trial Web · iOS · Android8.2 Visit Specs - 12
Gorgias Gorgias is designed for ecommerce customer experience teams managing conversations across multiple channels.
Free trial Web · iOS · Android · API8.2 Visit Specs - 13
Respond.io Respond.io is intended for mid-market B2C businesses with high-volume customer conversations.
From $79/mo Free trial Web · iOS · Android · API8.0 Visit Specs - 14
Zoho SalesIQ Free plan Web · Windows · macOS · Linux8.0 Visit Specs - 15
Helpshift Web · iOS · Android · API7.9 Visit Specs - 16
Trengo Trengo suits teams handling customer conversations across several channels that want shared inbox collaboration, routing and automation.
From €299/mo Free trial Web · Windows · macOS · iOS7.9 Visit Specs - 17
Kustomer Kustomer says it is built for customers, customer experience representatives and leaders, and operations teams that run customer experience.
Web · iOS · Android · API7.8 Visit Specs - 18
SleekFlow SleekFlow suits businesses managing sales or support conversations across multiple channels.
From $49/mo Free trial Web · iOS · Android · API7.8 Visit Specs - 19 Comm100 Live Chat From $39/mo Web · Windows · macOS · iOS7.7 Visit Specs
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Gladly Gladly is aimed at brands, particularly retail businesses, that want customer service and shopping support in one conversation.
Web · API7.6 Visit Specs - 21
tawk.to tawk.to suits organizations seeking website or messaging chat, visitor tracking, and chatbot options across desktop and mobile platforms.
From $29/mo Free plan Web · Windows · macOS · iOS7.5 Visit Specs - 22
Kommunicate From $40/mo Web · iOS · Android7.3 Visit Specs - 23
Dixa From €89/mo API7.2 Visit Specs - 24
Olark From $29/mo Web6.9 Visit Specs - 25
Richpanel From $0.20/mo API6.7 Visit Specs - 26 LivePerson Conversation Orchestrator Web5.4 Visit Specs