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CareSmartz360

caresmartz360.com

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Spec score 7.3 #14 of 20 in Home Care Software

What it is

CareSmartz360 is cloud-based home care software for private duty and independent agencies. It combines automated scheduling, caregiver-client matching, and AI Smart Scheduler capabilities with billing, invoicing, payroll, claims workflows, and multi-payer billing. Electronic visit verification uses telephony and GPS-based clock-in and clock-out, with EVV integrations in more than 40 states. Agency staff and caregivers have Android and iOS mobile apps, while standard features include caregiver and family portals. Open APIs and integrations connect with Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr, and PVerify. The platform is described as HIPAA-compliant, Microsoft Azure-secured, and SOC 2-compliant; stored patient and financial data uses AES-256 encryption. CareSmartz360 states that its information security management system complies with ISO/IEC 27001. Subscriptions include updates and dedicated support. Onboarding includes personalized training and guided migration, with the company saying its team handles data transfer, setup, and training at no extra cost. Plans are billed monthly for agencies sized by client count, franchisors, and enterprise users; prices are available on request.

Spec sheet

Purpose
CareSmartz360 is an all-in-one home care software platform for private duty and independent home care agencies.Read 2 Oct 2026 · caresmartz360.com
Integrations
CareSmartz360 offers open APIs and integrations including Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr, and PVerify.Read 2 Oct 2026 · caresmartz360.com
Mobile apps
Agency staff and caregiver mobile apps are available on Android and iOS.Read 2 Oct 2026 · caresmartz360.com
Security
The platform is described as cloud-based, HIPAA-compliant, Microsoft Azure-secured, and SOC 2-compliant.Read 2 Oct 2026 · caresmartz360.com
Support
Subscriptions include regular software updates and dedicated support, while onboarding includes personalized training and guided data migration.Read 2 Oct 2026 · caresmartz360.com
Headquarters
Pittsford, New York, United StatesRead 28 Sep 2026 · caresmartz360.com
Billing and payroll
CareSmartz360 combines billing, invoicing, payroll, claims workflows, and multi-payer billing support.Read 2 Oct 2026 · caresmartz360.com
Encryption
Stored data, including patient records and financial data, is encrypted with AES-256.Read 2 Oct 2026 · caresmartz360.com
EVV
The software supports electronic visit verification with telephony and GPS-based clock-in and clock-out, with EVV integrations in more than 40 states.Read 2 Oct 2026 · caresmartz360.com
Migration
The company says its team handles data transfer, system setup, and training at no extra cost.Read 2 Oct 2026 · caresmartz360.com
Portals
The standard feature set includes caregiver and family portals for access to information and communication.Read 2 Oct 2026 · caresmartz360.com
Scheduling
The platform provides automated scheduling and caregiver-client matching, including AI Smart Scheduler capabilities.Read 2 Oct 2026 · caresmartz360.com
Security certification
CareSmartz360 states that its information security management system complies with ISO/IEC 27001.Read 2 Oct 2026 · caresmartz360.com

Plans and prices

Enterprise Agencies Priced on request monthly subscription 250+ clients · all standard features · CareSmartz360 AI included Read 2 Oct 2026 · caresmartz360.com
Franchisor Priced on request monthly subscription franchise networks · all standard features · CareSmartz360 AI included Read 2 Oct 2026 · caresmartz360.com
Growing Agencies Priced on request monthly subscription 0–100 clients · all standard features · CareSmartz360 AI included Read 2 Oct 2026 · caresmartz360.com
Large Agencies Priced on request monthly subscription 101–249 clients · all standard features · CareSmartz360 AI included Read 2 Oct 2026 · caresmartz360.com

Every CareSmartz360 plan and price →

Strong points and limits

Strong points

  • Automates scheduling and caregiver matching
  • Supports telephony and GPS EVV
  • Includes Android and iOS caregiver apps
  • Offers caregiver and family portals
  • Provides open APIs and integrations

Limits

  • Pricing is available only on request
  • Plans are monthly subscriptions
  • EVV integrations are listed for more than 40 states
  • Platform is designed for home care agencies

Who it suits

CareSmartz360 suits private duty and independent home care agencies managing scheduling, visits, billing, payroll, and care communications. Its plans cover growing, large, enterprise, and franchise organizations.

Verdict

CareSmartz360 brings operational, financial, EVV, and portal features into one home care platform. Its security and onboarding details are specified, but prospective buyers need a quote to compare plan costs.

Where Specifiction places it

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