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SPECIFICTION
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Chatasist

chatasist.com

From $49/mo Free plan WebiOSAndroidAPI
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Spec score 7.7 #64 of 94 in Live chat software

Spec sheet

Product
Chatasist is an omnichannel customer support platform with a shared inbox staffed by human agents and a knowledge-grounded AI agent.Read 12 Oct 2026 · help.chatasist.com
Security
The privacy policy says the company uses technical and organizational measures designed to protect personal information, while noting that internet transmission and storage cannot be guaranteed completely secure.Read 12 Oct 2026 · chatasist.com
Support
Product support is available through the help center, in-app support chat and [email protected], with stated hours Monday–Friday, 09:00–18:00 GMT+3.Read 12 Oct 2026 · chatasist.com
Action integrations
On Scale and above, AI action tools include Slack, Microsoft Teams, Linear, Jira, ClickUp, Monday.com, Shopify, Stripe, Google Calendar and Calendly.Read 12 Oct 2026 · help.chatasist.com
AI features
The AI agent answers from its knowledge base, can open tickets, and can hand conversations to a human with a summary.Read 12 Oct 2026 · chatasist.com
Calls
Chatasist supports in-chat one-to-one voice and video calls with optional recording; video-call minutes are billed at $0.05 per minute.Read 12 Oct 2026 · help.chatasist.com
Channels
Its inbox supports website chat, WhatsApp, Telegram, Facebook and Instagram, and email-to-ticket workflows.Read 12 Oct 2026 · help.chatasist.com
CRM integrations
Supported CRMs are HubSpot, Pipedrive, Salesforce, Intercom, Close and Apollo; CRM lookup is available from Growth, while creating or updating records requires Scale or above.Read 12 Oct 2026 · help.chatasist.com
Knowledge sources
The knowledge base can ingest URLs, files and text, and the documentation lists connectors including Notion, Confluence, GitHub, Google Drive, Dropbox and Slack.Read 12 Oct 2026 · help.chatasist.com
Mobile availability
The website says iOS and Android apps are planned, with download links to activate at launch.Read 12 Oct 2026 · chatasist.com
Plan limits
AI resolutions are quota-based and the agent soft-stops when the quota is reached; the documentation says there is no per-resolution overage charge.Read 12 Oct 2026 · help.chatasist.com
Tickets and CRM
The platform includes Kanban ticketing and a lightweight CRM that links conversations to customer profiles.Read 12 Oct 2026 · help.chatasist.com

Plans and prices

Free Free Monthly 2 seats · 1 website widget channel · 1 knowledge base · 100 AI resolutions/month · 7-day message history Read 12 Oct 2026 · help.chatasist.com
Starter $49 a month Monthly; annual billing costs 10 months of the monthly price 5 seats · unlimited channels · 3 knowledge bases · 500 AI resolutions/month · 180-day message history · 7-day free trial Read 12 Oct 2026 · help.chatasist.com
Growth $149 a month Monthly; annual billing costs 10 months of the monthly price 15 seats · unlimited channels · 10 knowledge bases · 1,500 AI resolutions/month · unlimited message history · audio calls · white label · full API access Read 12 Oct 2026 · help.chatasist.com
Scale $449 a month Monthly; annual billing costs 10 months of the monthly price 50 seats · unlimited channels · unlimited knowledge bases · 4,500 AI resolutions/month · audio and video calls · white label · full API access Read 12 Oct 2026 · help.chatasist.com
Enterprise $1,499 a month Monthly; annual billing costs 10 months of the monthly price 150 seats · unlimited channels · unlimited knowledge bases · 15,000 AI resolutions/month · audio and video calls · white label · full API access · SSO on request Read 12 Oct 2026 · help.chatasist.com

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