Chative

Spec sheet

Product

Chative describes itself as an all-in-one customer engagement platform for e-commerce messaging, live chat, AI agents, and customer support.Read 12 Oct 2026 · chative.io

API

The BUSINESS plan includes API and webhooks.Read 12 Oct 2026 · chative.io

Integrations

The maker lists Facebook Messenger, Instagram Business, Zalo OA, WhatsApp Business, Shopify, and WooCommerce among supported channels or commerce integrations.Read 12 Oct 2026 · chative.io

Mobile apps

Chative provides iOS and Android apps for managing conversations, customer information, team collaboration, and real-time notifications.Read 12 Oct 2026 · chative.io

Support

The pricing page lists priority support for BUSINESS, and the documentation directs mobile app users to contact the support team for help.Read 12 Oct 2026 · chative.io

AI agent

Its AI agent answers FAQs, order tracking, and product questions using information from a website, policies, and files.Read 12 Oct 2026 · chative.io

AI copilot

AI Magic offers reply suggestions, instant translations, and automatic customer information updates.Read 12 Oct 2026 · chative.io

Automation

Chative describes automated workflows for abandoned-cart reminders, personalized offers, and customer follow-ups.Read 12 Oct 2026 · chative.io

Data transfers

The privacy policy says personal information may be processed in countries where Chative or its service providers operate and describes standard contractual clauses for transfers from the EEA or Switzerland.Read 12 Oct 2026 · chative.io

Desktop access

The web app is intended for desktop use and supports macOS, Windows, and Linux; the documentation says it is not available on mobile web browsers.Read 12 Oct 2026 · chative.io

Omnichannel inbox

Chative brings customer conversations from connected channels into a shared inbox and supports unified customer profiles.Read 12 Oct 2026 · chative.io

Plan limits

The pricing comparison lists conversation history limits of 30 days for STARTER, 180 days for TEAM, and 3 years for BUSINESS.Read 12 Oct 2026 · chative.io

Security and privacy

The privacy policy says Chative uses reasonable technical and organizational measures to protect personal information and will notify customers as soon as possible after a materially affecting security breach.Read 12 Oct 2026 · chative.io

Shopify

The pricing page says the Shopify add-on supports unlimited connected stores, order history, order creation and editing, and shopping cart access.Read 12 Oct 2026 · chative.io

Target customers

The pricing page presents STARTER as suited to solopreneurs, startups, and new online shops, with paid tiers adding CRM, analytics, automation, and customization.Read 12 Oct 2026 · chative.io

Plans and prices

Every Chative plan and price →

Where Specifiction places it

• Live chat software#45 of 948.0