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SPECIFICTION
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ConnectWise PSA

connectwise.com

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Spec score 6.6 #14 of 23 in Sla Management

What it is

ConnectWise PSA is a paid service for project and service operations, available on Android, iOS, and the web. Listed capabilities include project management, ticketing, resource management, billing and invoicing, time tracking, utilization reporting, resource planning, project financials, and a customer portal. The Basic plan includes project management, ticketing, resource management, and a customer portal. Standard includes those functions plus QuickBooks Online integration. Premium includes unlimited project management, ticketing, resource management, and a customer portal, along with cloud infrastructure billing. Prices are available on request rather than listed publicly. ConnectWise was founded in 1982 and is headquartered in Tampa, Florida, USA. The plan structure separates a basic operational set from accounting integration in Standard and unlimited project management plus cloud infrastructure billing in Premium. Teams can review these listed functions against their project, resource, ticketing, and billing workflows before requesting pricing.

Spec sheet

Headquarters
Tampa, Florida, USARead 4 Oct 2026 · connectwise.com
Founded
1982Read 4 Oct 2026 · connectwise.com

Plans and prices

Basic Priced on request Project management · Ticketing · Resource management · Customer Portal Read 20 Sep 2026 · connectwise.com
Standard Priced on request Project management · Ticketing · Resource management · Customer Portal · QuickBooks Online integration Read 20 Sep 2026 · connectwise.com
Premium Priced on request Unlimited project management · Ticketing · Resource management · Customer Portal · Cloud infrastructure billing Read 20 Sep 2026 · connectwise.com

Every ConnectWise PSA plan and price →

Strong points and limits

Strong points

  • Available on Android, iOS, and web
  • Project and ticket management
  • Resource planning and utilization reporting
  • Customer portal included
  • QuickBooks Online integration in Standard

Limits

  • Pricing available only on request
  • Premium limits are described as unlimited project management

Who it suits

It suits teams handling projects, tickets, resources, time, utilization, and billing across Android, iOS, or web. The plans also address organizations needing QuickBooks Online or cloud infrastructure billing.

Verdict

ConnectWise PSA groups project, service, resource, and billing functions across three tiers. Standard adds QuickBooks Online integration, while Premium adds unlimited project management and cloud infrastructure billing; pricing requires a request.

Where Specifiction places it

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