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SPECIFICTION
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Spec score 7.8 #11 of 22 in Computer Telephony Integration Software

What it is

Contact is an on-premises Windows application for reception staff and owners of executive suites and business centers. It provides PC-based controls for answering, transferring, holding, and releasing calls. Incoming calls can be presented using DID information, Caller ID or CLID, or specific trunk routes. Before a ringing line is answered, screen pops can display caller information, a greeting, and call-handling instructions. Type-o-matic searches are also listed for call handling. The maker lists single-click call processing, integrated email features, and reporting capabilities. Contact is described as compatible with almost all major PBX platforms, with a separate compatibility page for the complete list. Cisco support includes TAPI drivers for Call Manager versions 5.0, 5.1, 6.0, 7.1, and 8, plus Cisco CME. Setup lists Microsoft .NET Framework 2.0, SQL Server, and Contact installation files. Requirements vary by Windows version: SQL 2000 for XP or 2000, SQL 2005 for Vista, and SQL 2008 for Windows 7 or later. Pricing is on request, and a free trial or demonstration is available.

Spec sheet

Purpose
Contact is designed for operator positions in the executive suites and business center industry.Read 8 Oct 2026 · evot.net
Intended users
The product page describes Contact as built for reception staff and owners of executive suites and business centers.Read 8 Oct 2026 · evot.net
Support
Evo Technologies lists a toll-free phone number for general, sales, and technical support inquiries in its contact information wiki.Read 8 Oct 2026 · wiki.evot.net
Call handling
Staff can answer, transfer, hold, and release calls using PC based call controls.Read 8 Oct 2026 · evot.net
Call routing
Incoming calls can be presented based on DID information, Caller ID/CLID, or trunk routes.Read 8 Oct 2026 · evot.net
Call routing context
Incoming calls can be presented based on DID information, Caller ID/CLID, or specific trunk routes.Read 8 Oct 2026 · evot.net
Caller context
Screen pops and type-o-matic searches display caller information, greetings, and call handling instructions.Read 8 Oct 2026 · evot.net
Cisco compatibility
The download page lists Cisco TAPI drivers for Cisco Call Manager versions 5.0, 5.1, 6.0, 7.1, 8, and Cisco CME.Read 8 Oct 2026 · evot.net
Cisco support
The download page lists Cisco Call Manager versions 5.0, 5.1, 6.0, 7.1, and 8, plus Cisco CME, under phone system support.Read 8 Oct 2026 · evot.net
Download materials
The Contact page links to a user manual, and the download page lists Contact installation files.Read 8 Oct 2026 · evot.net
Download requirements
The download page lists Microsoft .NET Framework 2.0, SQL Server, and Contact installation as setup steps.Read 8 Oct 2026 · evot.net
Features
Listed features include single-click call processing, integrated email features, and reporting capabilities.Read 8 Oct 2026 · evot.net
Installation requirements
The download page lists Microsoft .NET Framework 2.0, SQL Server, and Contact installation files; its listed SQL Server versions vary by Windows version.Read 8 Oct 2026 · evot.net
Listed features
The maker lists single-click call processing, integrated email features, and reporting capabilities.Read 8 Oct 2026 · evot.net
PBX support
The maker says Contact is compatible with almost all major PBX platforms and links to a compatibility page for the complete list.Read 8 Oct 2026 · evot.net
Phone system compatibility
The vendor says Contact is compatible with almost all major PBX platforms and points to a separate compatibility page for the full list.Read 8 Oct 2026 · evot.net
Screen pops
The interface displays caller information, greeting, and call handling instructions before staff answer a ringing line.Read 8 Oct 2026 · evot.net
Search
The product page lists screen pops and type-o-matic searches as features for call handling.Read 8 Oct 2026 · evot.net
Security and compliance
The Contact and download pages reviewed do not state security certifications or compliance standards.Read 8 Oct 2026 · evot.net
Trial and demo
The product page invites visitors to request a free product demonstration or download a product trial.Read 8 Oct 2026 · evot.net
Windows requirements
The download page associates Windows XP/2000 with SQL 2000, Vista with SQL 2005, and Windows 7+ with SQL 2008.Read 8 Oct 2026 · evot.net

Strong points and limits

Strong points

  • PC controls answer, transfer, hold, and release calls
  • Caller information and instructions appear before answering
  • Supports DID, Caller ID, and trunk-based presentation
  • Lists email, reporting, and single-click processing
  • Free trial and demonstration available

Limits

  • Windows platform only
  • On-premises installation requires .NET and SQL Server
  • Pricing is available only on request
  • Compatibility details vary by Windows version

Who it suits

Contact suits reception teams handling calls for executive suites and business centers. It is intended for Windows installations using supported PBX systems.

Verdict

Contact focuses on operator call handling with caller context, routing options, and reporting. Its Windows and on-premises requirements make the listed setup details important before requesting pricing or a trial.

Where Specifiction places it

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