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Customer Success Analytics Software

Alternatives to Dimension Labs

The tools Specifiction weighs against Dimension Labs, from its list of customer success analytics software, each with its plans, platforms and spec score.

  1. 01 Bruin for Customer Success

    It targets customer success leaders and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams.

    From $0.01/mo Free plan Open source Web · Windows · macOS · Linux
    9.5 Visit Specs
  2. 02 AccountLens

    AccountLens is aimed at B2B Customer Success teams, and the maker also identifies CS and product teams as users.

    From $99/mo Free plan Open source Web · Self-hosted
    9.2 Visit Specs
  3. 03 GainTrace

    It suits B2B SaaS customer success teams tracking account health and renewal or onboarding risks.

    From $82/mo Free plan Web · API · Self-hosted
    8.7 Visit Specs
  4. 04 Custify

    Custify is designed for customer success managers and B2B SaaS businesses that need customer health tracking and workflow automation.

    Free trial Web · API
    8.2 Visit Specs
  5. 05 CSI Pro

    CSI Pro suits customer success teams that want offline renewal scoring and structured QBR or escalation materials.

    Free plan Web
    8.1 Visit Specs
  6. 06 CSHUBB

    CSHUBB suits customer success teams tracking account health, renewals, revenue, and risk signals.

    From ₹26,999/mo Free trial Web
    8.0 Visit Specs
  7. 07 CSSignal

    CSSignal is intended for customer success managers, operations teams, and leaders, as well as founders or GTM leaders managing customer accounts.

    From $129/mo Free trial Web
    7.9 Visit Specs
  8. 08 Muntri
    From $299/mo Free plan Web · iOS · API
    7.9 Visit Specs
  9. 09 Chief

    Chief targets revenue operations, revenue leaders, sales managers and sales representatives.

    From $150/mo Web
    7.8 Visit Specs
  10. 10 Successifier

    It suits SaaS customer-success teams that want health scoring, onboarding workflows, and renewal tracking in one platform.

    From $79/mo Free trial Web · API
    7.4 Visit Specs
  11. 11 ClientSuccess

    Startup, growth, and enterprise packages target early-stage startups, SMB and mid-market organizations, and large organizations respectively.

    Web
    7.2 Visit Specs
  12. 12 fiit

    fiit suits customer-success teams, account managers, renewal teams, and onboarding groups already using Salesforce.

    From $399/mo Web
    7.2 Visit Specs
  13. 13 Hook

    Hook is aimed at revenue teams, including CROs, Heads of Customer Success and CSMs.

    Web · API
    7.2 Visit Specs
  14. 14 Skalin
    From €58.25/mo Web · API
    7.2 Visit Specs
  15. 15 SmartKarrot
    From $1,250/mo Web · API
    7.2 Visit Specs
  16. 16 Vitally

    Vitally is aimed at Customer Success teams working with one-to-many and PLG, hybrid, or one-to-one engagement models.

    Free trial Web · API
    7.0 Visit Specs
  17. 17 Planhat

    It is aimed at commercial teams in B2B enterprises handling customer success, CRM, or professional services workflows.

    Web · API
    6.8 Visit Specs
  18. 18 ZapScale

    It suits growing customer success teams serving B2B SaaS companies.

    Web
    6.4 Visit Specs
  19. 19 Gainsight Customer Success
    Web · iOS · Android
    6.3 Visit Specs
  20. 20 ChurnZero
    Web
    6.0 Visit Specs

Dimension Labs, head to head