Customer Service Screen Recording Software

Alternatives to Dynatrace Session Replay

The tools Specifiction weighs against Dynatrace Session Replay, from its list of customer service screen recording software, each with its plans, platforms and spec score.

01 Contentsquare
Free plan Web · iOS · Android · API
9.4 Visit Specs
02 Browsee
It suits teams analyzing web and mobile interactions on supported single-page applications.

From $3.83/mo Free plan Browser extension
9.1 Visit Specs
03 Fullstory
Fullstory suits teams analyzing behavior across websites, web apps, and mobile apps.

Free plan Web · iOS · Android · API
8.8 Visit Specs
04 Mouseflow
Mouseflow suits marketing, CRO, ecommerce, UX, design, and analytics teams seeking to understand website visitor behavior.

From $25/mo Free plan Web · API · Browser extension
8.7 Visit Specs
05 LogRocket
LogRocket suits teams investigating user issues across web and native mobile sessions, especially those who want replay alongside analytics and error monitoring.

From $176/mo Free trial Web · iOS · Android · API
8.6 Visit Specs
06 CUX
From €290/mo Free trial Web · iOS · Android
8.4 Visit Specs
07 Quantum Metric
The pricing page describes plans for enterprises using the platform across multiple digital properties, teams, and use cases.

From $2,083.33/mo Web · iOS · Android · API
8.3 Visit Specs
08 Lucky Orange
From $32/mo Free trial Web
8.1 Visit Specs
09 Reactflow
From $19.99/mo Free plan Web
7.9 Visit Specs
10 Glassbox
Glassbox suits production operations, marketing or business, and product teams analyzing web and mobile customer experiences.

Web · iOS · Android · API
7.7 Visit Specs
11 Smartlook
It suits teams analyzing web or mobile behavior through recordings, funnels, heatmaps, crash context, and integrations.

Free plan Web · iOS · Android · API
7.6 Visit Specs
12 Wingify Behavior Analytics (formerly VWO Insights)
Free trial Web · iOS · Android
7.5 Visit Specs
13 SessionStack

5.1 Visit Specs

Dynatrace Session Replay, head to head