eWay-CRM

eWay-CRM is a freemium CRM built around contact and company records, with optional Sales and Projects modules. It suits teams that work in Outlook-style workflows and need desktop, browser and mobile access. The main decision is how much storage and automation your team needs, and whether the add-on modules justify their separate charges.

Overview

Founded in 2008 and headquartered in Prague, eWay-CRM combines contact management with a visual sales pipeline, email synchronization, AI features and a mobile app. Its broad platform coverage makes it practical for organizations that move between office computers, browsers and phones. The free tier is unusually open on user count, but its 200 MB storage ceiling makes it a better starting point for light records than for a growing archive of messages and files.

Key features

Core CRM

Contact and company management is the foundation across the core tiers. Email sync can keep correspondence connected to those records, while the visual sales pipeline gives sales teams a stage-based view of opportunities. AI functions become more concrete in the Standard core tier through task suggestions, email tone detection and an email summary generator. Automatic email saving reduces manual filing, and phone support is included at that level.

Sales and Projects modules

Sales is an add-on rather than part of the base contact plans. Its tiers progress from goods and inventories, SharePoint integration and a Power BI CFO dashboard, to discount lists and expiring-deal notifications, then goals and automatic estimated-revenue calculations from quotations. Choose it when opportunity management must connect to products, reporting or forecasting; otherwise the extra module cost is hard to justify.

The Projects add-on follows a similar progression. Lite adds deal-to-project conversion, Teams and SharePoint integration; Standard adds subprojects, timesheets and expiring-project notifications; Plus adds resource and planning tools, salaries and bonuses, and automatic calculations from invoices and timesheets. That makes Plus the relevant tier for organizations that need financial and capacity calculations, while smaller delivery teams may find Lite sufficient.

Pricing

eWay-CRM uses freemium pricing, with paid plans from $20/user/mo and a 14-day trial. Prices below are billed monthly.

PlanPriceWhat it addsFree — Contacts & CompaniesfreeUnlimited users; 200 MB storageLite — Contacts & Companies$20 a month10 GB storageStandard — Contacts & Companies$27 a monthTask suggestions, email tone detection, email summary generator, automatic email saving and phone supportPlus — Contacts & Companies$40 a month50 GB storageLite — Sales$10 a monthSales module, goods and inventories, SharePoint integration, Power BI CFO dashboardStandard — Sales$13 a monthDiscount lists and expiring-deal notificationsPlus — Sales$20 a monthGoals and automatic estimated revenue from quotationsLite — Projects$10 a monthProjects module, deal-to-project conversion, Teams and SharePoint integrationStandard — Projects$13 a monthSubprojects, timesheets and expiring-project notificationsPlus — Projects$20 a monthResource and planning, salaries and bonuses, automatic invoice and timesheet calculationsFree is the sensible way to validate the workflow if 200 MB is enough and unlimited users matter most. Lite buys a large storage increase without the Standard automation and support tools. Standard is the practical middle tier for teams that want AI-assisted email and task work, while Plus is aimed at storage-heavy use. Add-on prices are separate, so a team needing both advanced Sales and Projects capabilities should budget for multiple module charges.

Platforms

eWay-CRM runs on the web, Windows, macOS, iOS and Android. That combination covers browser access, desktop work and mobile use without restricting a team to one operating system.

Who it's for

Choose eWay-CRM if you need a contact-focused CRM with synchronized email, a visual pipeline and a path into sales or project operations. It is particularly suitable for mixed-device teams and organizations that can start with unlimited free users, then pay for storage, automation or specialist modules as requirements grow. It is less suitable when a 200 MB free allowance is too restrictive or when separate module pricing makes an all-in-one budget difficult to control.

Pros and cons

Pros: Unlimited users on the free core plan; web, Windows, macOS, iOS and Android coverage; email sync, AI features and a visual sales pipeline; Sales and Projects tiers can be added selectively.

Cons: The free plan is capped at 200 MB; storage, automation and support are split across core tiers; Sales and Projects are charged as add-ons, increasing the cost of a broader deployment.

Alternatives

Browse the CRM Software list for a wider comparison.

Zoho CRM is a better fit when a free plan for three users and Android, iOS, web and API access match your team.

Freshsales suits startups seeking a free three-user tier and a $9-per-month Growth plan billed annually.

Attio is worth choosing when three seats, 50,000 records and 50 GB of file storage on its free plan are the priority.

HubSpot CRM fits teams wanting a free two-user plan with no expiration date and a $15-per-seat Starter tier.

Odoo CRM is the alternative for organizations that value open source, self-hosting options and an unlimited-user one-app free plan.

SuiteCRM is for buyers who want open-source deployment, including self-hosting with infrastructure control.

Freshworks CRM offers a free plan for up to three users across web, iOS and Android.

Vtiger CRM is suited to a free tier capped at 10 users, 3,000 records, 1,000 emails per month and 3 GB of storage.

Verdict

eWay-CRM is a strong choice for teams that want synchronized contacts and email, a visible pipeline and optional Sales or Projects functionality across every major desktop and mobile platform. Choose it for the generous unlimited-user free entry point and modular upgrades; look elsewhere if the 200 MB cap or cumulative add-on pricing will constrain growth.