Alternatives to Google Cloud Dialogflow

Amazon Lex

It suits builders creating voice or chat interfaces for self-service, informational, transactional, productivity, or device-control use cases.

Botpress

It suits teams building AI agents for customer support or other workflows, especially those needing visual flow design, knowledge grounding, or integrations.

Voiceflow

Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients.

Manychat suits creators, businesses, marketers, and brands that use social channels to engage audiences or generate leads and sales.

Gupshup

Gupshup is aimed at marketing, performance marketing, commerce and growth, and customer support teams.

Ada suits organizations seeking AI customer service agents across voice, messaging, and email, particularly those connecting agents to enterprise systems.

boost.ai

boost.ai is presented for enterprises in financial services, insurance, telecommunications, and the public sector.

Cognigy.AI suits enterprise contact centers building and coordinating customer-service agents across channels.

Haptik is aimed at enterprises, including those in retail, e-commerce, and fintech, building customer-facing agents across multiple channels.

Landbot

Landbot suits teams building web chatbots through visual conversation flows and deploying them across channels.

It is aimed at enterprises and teams in industries such as e-commerce, banking, travel, logistics and telecom.