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SPECIFICTION
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Luna AI

uselunaai.com

From $329/mo Free trial WebmacOSiOSAndroidAPISelf-hosted

Spec sheet

Product
Luna AI combines product analytics, session replay, in-app guides, feature flags, and AI capabilities in one platform.Read 5 Oct 2026 · uselunaai.com
Deployment
Luna can run on Luna Cloud, inside a customer's cloud account, or on customer hardware; self-hosting is an Enterprise offering.Read 5 Oct 2026 · uselunaai.com
Integrations
Luna describes Slack, Linear, and Jira sharing for replay clips, and a billing-event bridge for Zuora, Stripe, and Recurly.Read 5 Oct 2026 · uselunaai.com
Security
The security page states that Luna is SOC 2 Type II audited, GDPR and CCPA compliant, and HIPAA-ready with a BAA on request.Read 5 Oct 2026 · uselunaai.com
Support
Starter includes email support, Growth includes Slack support, and Enterprise includes 24×7 support.Read 5 Oct 2026 · uselunaai.com
AI features
The product describes AI replay summaries, predictive churn, cohort discovery, anomaly detection, and automatic event tagging.Read 5 Oct 2026 · uselunaai.com
Analytics
Its SDK auto-captures taps, screens, errors, and network calls for funnels, cohorts, and retention charts.Read 5 Oct 2026 · uselunaai.com
Ask Luna
Users can ask product questions in plain English and receive generated charts based on their event schema.Read 5 Oct 2026 · uselunaai.com
Encryption
The security page specifies TLS 1.3 in transit and AES-256 at rest, with per-tenant key derivation.Read 5 Oct 2026 · uselunaai.com
Replay privacy
The security page says passwords, card numbers, and free-text inputs are automatically redacted by the SDK before leaving the device, with per-app configuration.Read 5 Oct 2026 · uselunaai.com
Retention limits
Starter lists 13-month retention and Growth lists 24-month retention; Enterprise lists unlimited retention.Read 5 Oct 2026 · uselunaai.com
SDKs
The company lists SDKs for iOS, Android, Web, Node.js, and Python.Read 5 Oct 2026 · uselunaai.com
Who it is for
The company presents Luna as a product intelligence platform for teams building and operating apps, websites, and backend services.Read 5 Oct 2026 · uselunaai.com

Plans and prices

Starter $329 a month Billed annually Up to 5,000 MAU · AI replay: 5K sessions/month · 13-month retention Read 5 Oct 2026 · uselunaai.com
Growth $1,079 a month Billed annually Up to 50,000 MAU · AI replay: 50K sessions/month · 24-month retention Read 5 Oct 2026 · uselunaai.com
Enterprise Priced on request Annual contract; quoted to MAU and SLAs Unlimited MAU and retention · Self-hosted deployment · 24×7 support Read 5 Oct 2026 · uselunaai.com

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