Tech riderRev. 23 Sept 2026

PolyAI

Ch 505.7of 56 AI Customer Service Agents

1Runs onWeb
2CostsNot stated by the maker
3Supported channelsvoice, webchat, SMS, WhatsApp
4Workflow actionsYes
5Human handoffYes
6Voice supportYes
7Multilingual supportYes
8API accessYes

7 lines stated Written from the maker's own pages: poly.ai

Visit site Alternatives

The PolyAI homepage

Overview

PolyAI is ranked #50 of 56 in AI customer service agents on Specifiction. It runs on Web. There is no free plan.

Compared on AI customer service agents

Free plan: Nopoly.ai
Supported channels: voice, webchat, SMS, WhatsApppoly.ai
Workflow actions: Yespoly.ai
Human handoff: Yespoly.ai
Voice support: Yespoly.ai
Multilingual support: Yespoly.ai
API access: Yespoly.ai

Company

Founded: 2017poly.ai · 23 Sept 2026

Best PolyAI alternatives

All accessCh 01 Webex App Free planAndroidiOS Free to start7.7 All accessCh 02 Intercom Free trialAndroidiOS from $19/mo7.1 All accessCh 03 Agentforce Vibes Free planWebiOS from $125/mo7.0 All accessCh 04 Freshdesk Free planAPI from $19/mo6.9 All accessCh 05 Klaviyo Free planWeb Free to start6.9 All accessCh 06 Pega CRM Free trialWeb 6.9

Where it ranks on Specifiction

Best AI Customer Service Agents in 2026#50 of 56
Best Conversational AI Platforms in 2026#38 of 41
Best AI Customer Service Software in 2026#37 of 41
Best AI Voice Agents in 2026#29 of 32
Best Customer Service Voicebots in 2026#29 of 30
Best Voicebot Software in 2026#24 of 26

Is PolyAI yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote PolyAI

Sources

poly.ai· checked 23 Sept 2026