workro desk Purchase Approvals
desk.workro.in
What it is
workro desk Purchase Approvals combines purchase-request handling with an internal IT helpdesk and equipment service log for operations teams. Staff can submit requests by email, QR scan, or public link, then track ticket status through a magic link without an account. An owner can approve, reject, or modify purchase requests raised from tickets, with thresholds and an audit trail to record decisions. Other tools include an asset registry with health and repair history, preventive maintenance schedules, and automatically generated work orders. The platform also lists inventory, vendor records, AMC contracts, reports and analytics, and a knowledge base. Live integrations include SAP Business One, email-to-ticket, and CSV import and export. The SAP connection pulls items, stock, suppliers, and fixed assets one-way and read-only; an on-prem agent is available for firewalled SAP. Free includes one admin and up to 10 assets. Starter costs ₹7,999/yr and Pro costs ₹19,999/yr, both billed yearly. Web, API, and self-hosted options are available; the Business plan includes on-premise and air-gapped deployment options.
Spec sheet
- Purpose
- workro desk describes itself as an internal IT helpdesk and equipment service log for operations teams.Read 7 Oct 2026 · desk.workro.in
- Intended users
- The maker says the product is for non-technical operations teams and names hospitals, hotels, plants and facilities among its users.Read 7 Oct 2026 · desk.workro.in
- Security
- The maker says workspace data is isolated, access is limited to the owner and invited admins, and data is encrypted in transit and at rest.Read 7 Oct 2026 · desk.workro.in
- Support
- The Free plan includes community support, Starter includes email support, and Pro includes priority email and chat support.Read 7 Oct 2026 · desk.workro.in
- Maker
- The site says workro desk is backed by Infinity Automated Solutions Pvt. Ltd.Read 7 Oct 2026 · desk.workro.in
- Asset and maintenance features
- The product includes an asset registry, health and repair history, preventive maintenance schedules, and automatically generated work orders.Read 7 Oct 2026 · desk.workro.in
- Hosting options
- The Business plan includes on-premise and air-gapped deployment options, according to the product FAQ.Read 7 Oct 2026 · desk.workro.in
- Limits and overages
- The FAQ says the service does not hard-throttle users who exceed plan limits and that the team will reach out if usage consistently exceeds them.Read 7 Oct 2026 · desk.workro.in
- Live integrations
- The maker lists SAP Business One, email-to-ticket, and CSV import and export as live integrations.Read 7 Oct 2026 · desk.workro.in
- Other included modules
- The platform lists inventory, vendor records, AMC contracts, reports and analytics, and a knowledge base among its modules.Read 7 Oct 2026 · desk.workro.in
- Privacy and data export
- The maker says it does not sell workspace data or use it to train AI models, and users can export records to CSV or request deletion.Read 7 Oct 2026 · desk.workro.in
- Purchase approvals
- Purchase requests can be raised from tickets, approved, rejected or modified by an owner, and tracked with thresholds and a full audit trail.Read 7 Oct 2026 · desk.workro.in
- Request intake
- Staff can submit requests by email, QR scan or public link, and follow ticket status using a magic link without an account.Read 7 Oct 2026 · desk.workro.in
- SAP integration
- SAP Business One integration pulls items, stock, suppliers and fixed assets one-way and read-only, with owner approval and an on-prem agent option for firewalled SAP.Read 7 Oct 2026 · desk.workro.in
Plans and prices
Strong points and limits
Strong points
- Purchase requests include approval thresholds and an audit trail.
- Staff can submit requests without an account.
- Asset records include repair history and preventive maintenance.
- SAP Business One imports data read-only.
- Records can be exported to CSV.
Limits
- Free plan is limited to one admin and 10 assets.
- Starter costs ₹7,999/yr.
- Pro costs ₹19,999/yr.
Who it suits
The product is aimed at non-technical operations teams, including those in hospitals, hotels, plants, and facilities. It suits teams handling purchase requests alongside equipment maintenance and service tickets.
Verdict
workro desk brings ticket-based purchasing, asset management, and maintenance workflows into one operations platform. The Free plan has a small asset limit, while higher plans expand capacity and support options.
Where Specifiction places it
- Purchase Request Software#12 of 257.7