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SPECIFICTION
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Zoho eProtect

zoho.com

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Spec score 7.1 #15 of 27 in Email Archiving Software

What it is

Zoho eProtect is a web-based cloud gateway for organizations using Microsoft 365, Google Workspace, Amazon WorkMail, on-premise Exchange, or other email providers. It filters inbound and outbound messages for spam, viruses, phishing, ransomware, business email compromise, spoofing, attachment, URL, identity, and zero-day threats. Deployment can use API synchronization, MX changes, or journaling. The service adds email archiving, configurable retention, eDiscovery search, legal holds, and export to ZIP or PST, with EML download available from search. Administrators can manage groups and departments, filtering policies, quarantine controls, notifications, and user access. Audit logs record actions and account details. Zoho states that stored email uses AES encryption at rest and processed email uses TLS in transit, with two-factor authentication and secured data centers also listed. Support engineers are available around the clock. Pricing is on request. Zoho Mail users do not need eProtect because those protections and archival features are built in.

Spec sheet

Purpose
Zoho eProtect is a cloud-based email security gateway and archival service for organizations using other cloud email services or on-premise email servers.Read 9 Oct 2026 · zoho.com
Deployment
Organizations can route email to eProtect using API sync, MX changes, or journaling.Read 9 Oct 2026 · zoho.com
Integrations
The product supports email providers including Microsoft 365, Google Workspace, Amazon WorkMail, and on-premise Microsoft Exchange servers.Read 9 Oct 2026 · zoho.com
Compliance
Zoho says its configurable retention and eDiscovery tools can help meet requirements including FRCP, SOX, HIPAA, FINRA, and GLBA.Read 9 Oct 2026 · zoho.com
Support
Zoho says support engineers are available around the clock to help with setup and use of eProtect.Read 9 Oct 2026 · zoho.com
Headquarters
Chennai, IndiaRead 28 Sep 2026 · zoho.com
Founded
1996Read 28 Sep 2026 · zoho.com
Administration
The product provides a customizable dashboard, audit logs, delivery logs, and management for multiple domains, users, groups, and departments.Read 9 Oct 2026 · zoho.com
Archiving and discovery
It supports configurable retention, eDiscovery searches, legal holds, and email exports in ZIP or PST formats.Read 9 Oct 2026 · zoho.com
Archiving and eDiscovery
It provides email archiving, retention policies, eDiscovery search, legal holds, and export of emails in formats such as ZIP or PST.Read 9 Oct 2026 · zoho.com
Auditing
The product provides audit logs that let administrators look up actions and details about when and on which user account they occurred.Read 9 Oct 2026 · zoho.com
Email filtering
It filters inbound and outbound email and offers spam, virus, spoof, attachment, URL, and identity threat protection.Read 9 Oct 2026 · zoho.com
Email providers
Zoho lists Microsoft 365, Google Workspace, Amazon WorkMail, Microsoft Exchange 2016, 2013, and 2010, and says other providers can also be configured.Read 9 Oct 2026 · zoho.com
Encryption
Zoho says stored emails are encrypted at rest using AES and emails processed by eProtect are encrypted in transit using TLS.Read 9 Oct 2026 · zoho.com
Notable limitation
Zoho says eProtect is unnecessary for Zoho Mail users because its email protection and archival features are built into Zoho Mail.Read 9 Oct 2026 · zoho.com
Pricing
The product page directs prospective customers to contact sales and does not state a price.Read 9 Oct 2026 · zoho.com
Product limit
Zoho says eProtect is not required for Zoho Mail users because email protection and archival features are built into Zoho Mail.Read 9 Oct 2026 · zoho.com
Quarantine
Administrators can configure quarantine controls, notifications, and user access to quarantined emails.Read 9 Oct 2026 · zoho.com
Security controls
The feature page lists two-factor authentication, encryption in transit and at rest, and secure storage in Zoho data centers under 24/7 surveillance.Read 9 Oct 2026 · zoho.com
Setup methods
For Microsoft 365, eProtect offers API, MX, or journaling methods for integration.Read 9 Oct 2026 · zoho.com
Support and purchase
Zoho directs prospective customers to contact sales to get started and says customers can use Zoho support.Read 9 Oct 2026 · zoho.com
Threat protection
It protects against threats including spam, phishing, spoofing, ransomware, business email compromise, and zero-day attacks.Read 9 Oct 2026 · zoho.com

Plans and prices

EARCHIVE Priced on request Email archival Read 9 Oct 2026 · zoho.com
eSecure Priced on request Email security Read 9 Oct 2026 · zoho.com
Professional Priced on request Email security · Email archival Read 9 Oct 2026 · zoho.com

Every Zoho eProtect plan and price →

Strong points and limits

Strong points

  • Filters inbound and outbound email
  • Supports legal holds and eDiscovery
  • Journal, API, and MX deployment options
  • ZIP, PST, and EML retrieval
  • 24/7 support engineers

Limits

  • Pricing requires contacting sales
  • Zoho Mail users may not need it
  • Web-based service only

Who it suits

Zoho eProtect suits organizations that need filtering, archival, discovery, and legal holds across external or on-premise email systems. It is aimed at administrators handling compliance and message governance.

Verdict

Zoho eProtect combines gateway filtering with retention, discovery, legal holds, and export tools for mixed email environments. Its value depends on using a provider or server setup that benefits from a separate security and archive layer.

Where Specifiction places it

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